Appointment Coordinator
Service
up to $45,000 + commissions
We are looking for an Internal BDC Agent at the business development center!
Summary: Reporting to the new and used sales managers, the Business Development Center (BDC) representative is responsible for following up on sales opportunities from the new or used vehicle departments and assists the renewal manager by implementing a follow-up strategy. They communicate with customers via phone, email, SMS, etc., with the ultimate goal of influencing the consumer to (re)enter the dealership.
Main Responsibilities:
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Coordination of sales opportunity follow-ups
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Follow-up with "walk-out" customers from the previous day
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Identification and follow-up of potential customers – owners of older models, financing customers
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24-hour post-delivery follow-up for CSI satisfaction
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Assisting the renewal department by conducting an annual follow-up on the lease anniversary date.
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Follow-ups that will ultimately lead to managing appointments with the assigned representative. Organizing subsequent visits until the end of the term.
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Any other follow-up tasks requested by management
Full-time
Work schedule to be discussed.
- Answer phone requests
- Making appointments
- Cafeteria
- Competitive compensation
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Public transportation nearby
Desired profile
no experience required as Appointment Coordinator
Mazda Boucherville
Boucherville, QC
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Job: appointment coordinator in the automotive industry in Boucherville
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