Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

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Job status
Permanent
Location
Tech Mahindra Business Process Services
Cambridge, ON
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you will be working as a Bilingual French & English specialist, supporting dealership service teams in processing warranty claims efficiently. Your role involves ensuring all necessary documentation is in place and liaising between technicians, managers, and manufacturers to streamline claim approvals.

Key Responsibilities:

  • Validate warranty service requests and manage communication between dealers and manufacturers.
  • Investigate and resolve warranty issues efficiently while maintaining high accuracy.
  • Develop and maintain positive relationships with various stakeholders within the dealership and manufacturer teams.
  • Monitor warranty expiration and coordinate necessary follow-ups to extend warranty benefits.

The role requires 1-2 years of experience in automotive or power sports environments, with customer service experience strongly preferred.

Share this job

Join our team as a Mechanical/Motorsports Warranty Analyst and make a meaningful impact by efficiently resolving warranty claims in a Bilingual French & English environment. Work closely with service teams and manufacturers to ensure smooth operations and customer satisfaction. Boost your career in the automotive industry with us! ??

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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