Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

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Job status
Permanent
Location
Tech Mahindra Business Process Services
Fredericton, NB
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you will become an essential member of our Warranty Administration team, engaging in dynamic interactions with dealership service teams to handle warranty claims. Leveraging your bilingual skills (French & English), you'll work hand-in-hand with technicians, service advisors, managers, and manufacturers to streamline claim processes by providing comprehensive information like photos, documentation, and estimates. Your role will involve validating service requests, coordinating repairs, and acting as a critical intermediary to efficiently resolve all claims within agreed service levels.

You'll thrive in our structured yet flexible environment by following manufacturer warranty policies, showcasing excellent communication skills, and focusing on reducing administration costs while monitoring warranty expiration processes effectively. Embrace the challenge of enhancing our systems and building positive relationships across our industry.

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Join our team as a Mechanical/Motorsports Warranty Analyst where your expertise in warranty administration can make a real difference! ? With a bilingual requirement and a focus on efficient claim resolutions, you'll play a vital role collaborating with dealership teams and manufacturers. If you're proactive with a knack for problem-solving and keen on developing robust industry relationships, this position offers a rewarding professional journey with opportunities for continuous improvement and influence. ?

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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