Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

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Job status
Permanent
Location
Tech Mahindra Business Process Services
Grande Prairie, AB
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you will be an essential part of the Warranty Administration team, responsible for collaborating with dealership service teams to obtain approvals and resolve warranty claims. You'll interact with technicians, service advisors, managers, and manufacturers to ensure that all necessary information is provided for each claim. This role requires proactive involvement in managing record-keeping systems and acting as an intermediary between dealers and manufacturers to ensure that all claims and warranty cases are resolved in a timely and accurate manner. Key Responsibilities Include: - Validating warranty service requests and coordinating repairs. - Communicating with various stakeholders to resolve issues and improve processes. - Monitoring warranty expirations and coordinating the return of materials. - Maintaining positive relationships with service personnel and management.

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Join the dynamic team as a Bilingual Mechanical/Motorsports Warranty Analyst and leverage your automotive or motorsport experience to resolve warranty claims efficiently. Be at the forefront of warranty administration, ensuring customer satisfaction and cost-effectiveness. Collaborate proactively with multiple stakeholders in a role that values communication and problem-solving skills. If you have experience in the automotive industry and are looking to make a tangible impact while developing professionally, this opportunity is for you! ?

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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