Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

Apply with your own terms

Job status
Permanent
Location
Tech Mahindra Business Process Services
Langley, BC
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you're a vital part of the Warranty Administration team, working closely with dealership service teams to solve warranty claims. You'll engage with technicians and managers, manage records, and ensure accurate claim processing, all while maintaining excellent communication with stakeholders. Your focus will be on improving processes, reducing warranty expenses, and developing strong relationships within the team.

Responsibilities include:

  • Validating service requests and managing claims
  • Acting as a liaison between dealers and manufacturers
  • Monitoring and coordinating warranty materials
  • Reporting issues to Engineering

Qualifications:

  • 1-2 years' experience in parts/service departments
  • Motorsports industry background preferred
  • Strong customer service skills
Share this job

Join our team as an Automotive Warranty/Service Advisor and play a crucial role in managing warranty claims and service requests. You'll work with a dedicated team to streamline processes, resolve claims efficiently, and develop strong relationships with service personnel. Enjoy a dynamic environment where your expertise and communication skills will shine. ?️?️

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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