Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Bilingual Automotive Service Advisor

Salary

Apply with your own terms

Job status
Permanent
Location
Tech Mahindra Business Process Services
Calgary, AB
Workplace
On site
Job description

Join our team as a Mechanical/Motorsports Warranty Analyst and become an integral part of our Warranty Administration team. You'll play a crucial role in working with dealership service teams to secure approvals and resolve warranty claims. Engage with technicians, advisors, managers, and manufacturers to ensure all necessary information is provided, from photos to documentation. Your role includes coordinating repairs, managing records, and acting as a bridge between dealers and manufacturers.

Responsibilities include validating service requests, resolving claims within service levels, and communicating effectively with all stakeholders. Emphasize accuracy and productivity while seeking improvements and monitoring warranty status. Foster strong relationships with service personnel and maintain clear communication with engineering teams for issue resolution.

If you have 1-2 years in automotive or power sports sectors, experience in motorsports, or customer service, this role is perfect for you!

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? Exciting Opportunity Alert! If you're passionate about the automotive industry and enjoy solving challenges, our Bilingual Automotive Service Advisor role is perfect for you! Become a key player in managing warranty claims and repairs, while building strong relationships with dealers and manufacturers. With opportunities to improve processes and engage with various industry stakeholders, this role is not only rewarding but also offers growth in a dynamic environment. Apply today! ?

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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