Grenier Automobile
Grenier Automobile

Customer Service Agent

Salary

up to $20.00 / h + commissions

Job status
Permanent
Location
Grenier Automobile
Terrebonne, QC
Workplace
On site
Job description

Do you want to grow within a thriving company that aims for the professional and personal success of every employee? Grenier Automobile is looking for a super full-time agent for the vehicle sales department who loves talking on the phone! It’s a great entry point for long-term growth within automotive dealerships.

The advantage of working at Grenier Automobile is:

  • Working in a renovated and cutting-edge open space;
  • Having coffee available at all times;
  • Fixed salary + bonuses based on performance;
  • Growing in a young and dynamic environment;
  • Interesting employee discounts;
  • Ongoing training on-site;

Job Description:

  • Responding to information requests and assisting potential and existing customers from our various websites in their shopping experience;
  • Scheduling appointments by communicating with clients via email, phone, and text;
  • Receiving incoming calls;
  • Meeting quality and performance standards in managing client contacts and follow-ups;
  • Performing any other related tasks as required.

Required Skills:

  • Proactivity
  • Reliability
  • Dynamism
  • Organizational skills
  • Patience

Requirements:

  • Experience in customer service (essential);
  • Ability and speed to work with various computer and phone systems (essential);
  • Quality of French and English, both spoken and written (considered essential);
  • Knowledge or use of a CRM (an asset).

Schedule: $17/h - $20/h + bonuses, flexible schedule.

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Desired profile

Experience

no experience required as Customer Service Agent

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Grenier Automobile

Grenier Automobile

Terrebonne, QC

Business profile

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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