Desk Manager
Sales
up to $120,000
Under the supervision of the sales manager, assists sales advisors in closing transactions while respecting the laws, gross profit standards, volume, and customer satisfaction of the dealership. Manages online vehicle listings, updates inventories, and supports the sales manager in administrative tasks. The main tasks are listed below, but the holder may be assigned to other functions.
Sales-related tasks:
- Welcome customers, determine their needs, and provide appropriate advice
- Play a key role in closing sales and delivering vehicles
- Actively participate in closing transactions with customers, have a significant impact, and approve completed sales
- Maintain continuous and personalized contact with customers and potential clients, ensuring that sales advisors also do so
- Uphold the dealership's policies regarding customer service promotion and quality
- Stay updated on product news, features, accessories, etc., and their benefits for customers
Team management tasks:
- Support new vehicle sales advisors in setting ambitious but achievable monthly and annual sales goals and provide necessary support to help them achieve these goals
- Establish monthly and annual sales goals and communicate them to your team
- Manage the commission records for pre-owned vehicle sales advisors
- Monitor data, complete various tables, and generate sales-related reports
- Analyze customer service and sales statistics reports and make recommendations
- Collaborate with the new vehicle sales manager to achieve dealership sales goals
- Participate in hiring, welcoming and onboarding, training, and evaluating employees in the new vehicle sales team
- Write reports on the progress of trainees or new sales advisors during their training and probation periods
- Support the entire sales team in carrying out administrative tasks such as contract tracking, online postings, sales document preparation, and inventory updates
Inventory management tasks:
- Collaborate on vehicle exchanges between dealerships
- Ensure that vehicles and the lot are in impeccable condition to convey a strong brand image to customers
- Conduct visual evaluations of vehicles being traded in.
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Performance bonus
- Public transportation nearby
- Travel insurance
- Vision insurance plan
- Work and life balance
Desired profile
3 years as Desk Manager
Or 1 year as Sales Manager
Or 1 year as Assistant Sales Manager
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English is an asset
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French
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English is an asset
-
French
- Analytical mind
- Organized
- Team spirit
- Passenger Car Driver's License
Mega Kia Brossard
Brossard, QC
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Job: desk manager in the automotive industry in Brossard
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