Terrebonne Ford
Terrebonne Ford

Internal service advisor

Salary

up to $55,000

Job status
Permanent
Location
Terrebonne Ford
Terrebonne, QC
Workplace
On site

Job schedule

40h -

Monday
08h00 to 17h00
Tuesday
08h00 to 17h00
Wednesday
08h00 to 17h00
Thursday
08h00 to 17h00
Friday
08h00 to 17h00
Job description

Terrebonne Ford, a renowned dealership on the North Shore of Montreal, is looking for an Internal Technical Advisor passionate about the automotive industry. This key position within our dynamic team will allow you to contribute to our reputation for excellence in customer service.

As an Internal Technical Advisor, you will be responsible for providing technical solutions to customers and supporting our sales team with your expertise. Your main responsibilities will include:

  • Analyzing and diagnosing technical issues reported by customers and the sales team.
  • Providing accurate recommendations and tailored solutions to ensure complete customer satisfaction.
  • Collaborating with technicians and workshop staff to monitor the progress of repairs and maintenance.
  • Staying informed about Ford products and technologies to offer up-to-date and relevant advice.

To succeed in this role, you must possess the following qualifications:

  • At least one year of experience in a similar position, ideally in the automotive field.
  • Excellent analytical and problem-solving skills.
  • Communication skills, both verbal and written, in French and English.
  • A passion for the automotive industry and customer satisfaction.
  • A positive attitude and teamwork spirit are essential.

Working at Terrebonne Ford means joining a company that values commitment and innovation. We offer our employees a stimulating work environment where they can grow and develop their skills through ongoing training. Additionally, you will benefit from competitive compensation and an attractive benefits package, including dental insurance, sick leave, and employee assistance programs.

Come leverage your technical expertise in a recognized company that takes pride in its culture focused on excellence and customer service. Be part of a team that makes a difference and has received awards such as the Ford President’s Award, and contribute to our mission of providing an exceptional experience to each of our customers.

To perform the following tasks
  • Clerical tasks
  • Data entry
  • Dispatching work
  • Follow up on repair and services
  • Open and close work orders
  • Prepare repair and service estimates
Working conditions
  • Business closed on weekends
  • Competitive compensation
  • Continual training
  • Dental insurance plan
  • Disability insurance
  • Employees assistance program
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Public transportation nearby
  • Safety glasses with prescription
  • Sick day off paid
  • Travel insurance
  • Uniform provided
  • Vision insurance plan
  • Work boots
Find out if your resume match and apply on this job

Desired profile

Experience

1 year as Internal service advisor

Experience with these brands (an asset)
  • Ford
Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
Qualities
  • Organized
  • Punctual
  • Self-Motivated
Driver's license
  • Passenger Car Driver's License
Softwares
  • SDS
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Terrebonne Ford

Terrebonne Ford

Terrebonne, QC

Business profile

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