Liaison Agent
Bodyshop
Apply with your own terms
Brossard Hyundai is looking for a dynamic and motivated liaison agent to manage body shop claims within our dealership. If you are passionate about the automotive industry and have a strong customer service orientation, this position is for you.
Responsibilities:
- Manage body shop claim files in an efficient and organized manner.
- Ensure smooth and effective communication with clients, suppliers, and other departments.
- Track the progress of files and keep clients informed of the status of their claims.
- Assess client needs and propose suitable solutions to ensure their satisfaction.
- Collaborate closely with technical advisors and service teams to optimize repair processes.
Required Qualifications:
- Experience of 2 to 5 years in managing body shop files.
- Excellent customer service skills, with a focus on customer satisfaction.
- Highly developed organizational skills and the ability to effectively manage time and priorities.
- Previous experience as a technical advisor is a valued asset.
- Ability to work in a team and establish positive relationships with clients and employees.
Why join Brossard Hyundai?
By joining our team, you will be part of a family-owned business where every employee is valued and considered a member of the Lambert family. We offer an air-conditioned workshop, a cafeteria, a pleasant and accessible working environment, as well as competitive benefits such as dental insurance, disability insurance, and sick leave. Additionally, we are committed to supporting the professional development of our employees through ongoing paid training.
We look forward to welcoming you to our team, where your expertise will contribute to the satisfaction of our clients and the success of our dealership.
- Customer service
- Follow up on repair and services
- Making appointments
- Air-conditioned workshop
- Cafeteria
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Free parking
- Life insurance plan
- Medical insurance
- Paid training
- Public transportation nearby
- Sick day off paid
- Uniform provided
Desired profile
1 year as Service Advisor
Or 2 years as Liaison Agent
Brossard Hyundai
Brossard, QC
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Job: liaison agent in the automotive industry in Brossard
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