St-Jérôme Chrysler, the 2nd best Chrysler car dealership in Quebec, is looking for a Parts Manager to complete the talented team we have in place. Plenty of projects and challenges are waiting for you!

Main Responsibilities:

Inventory Management and Supply

• Supervise the inventory of parts and accessories to ensure adequate supply.
• Order parts based on the needs of the service department and sales, while optimizing costs.
• Maintain an accurate inventory and ensure effective rotation of parts to avoid surplus or stockouts.
• Manage returns and warranties of parts with suppliers.

Customer Service and Support to Other Departments

• Provide quality service to customers and technicians in the service department.
• Collaborate with the sales team for the marketing of accessories.
• Respond to customer inquiries quickly and professionally.

Collaboration with the Fixed Operations Manager

• Work closely with the Fixed Operations Manager to ensure smooth management of resources and processes.
• Develop joint strategies to improve productivity and customer satisfaction.
• Coordinate initiatives aimed at optimizing the performance of the parts and service departments.

Financial Management and Department Performance

• Develop and monitor the budget for the parts department.
• Analyze sales and performance reports to identify improvement opportunities.
• Develop strategies to maximize the profitability of the department.

Supervision and Development of the Team

• Coach, train, and motivate the parts department team.
• Ensure compliance with internal policies and procedures.
• Maintain a positive and productive work environment.

Compliance with Standards and Policies

• Ensure that the department complies with the manufacturer's and dealership's policies.
• Apply best practices in management and customer service.

Required Skills and Qualifications:

✅ 5 years of experience in parts management in a car dealership, ideally Chrysler.
✅ Excellent inventory management and logistics skills.
✅ Ability to analyze financial data and optimize profitability.
✅ Leadership and team management skills.
✅ Customer service orientation and excellent communication skills.
✅ Knowledge of parts management software and automotive-related computer systems.

Salary and Benefits:

• $75,000 per year

• 40 hours/week schedule - ends at 2:00 PM on Fridays

• Comprehensive group insurance + telemedicine

• Group RRSP with employer contribution

• Employee discounts

• Employee assistance program

• Uniform and boots provided