Receptionist - After-sales service
Service
up to $50,000
Job schedule
40h -
We are looking for a dynamic and professional Receptionist - After Sales Service to join our team at Garage EMP in Saint-Jérôme. As the first point of contact for our clients, you will play a crucial role in managing customer relationships and coordinating after-sales services.
Key Responsibilities:
- Greet customers warmly upon arrival and respond to their requests in an efficient and courteous manner.
- Manage incoming and outgoing calls, providing accurate information about our services and scheduling appointments for clients.
- Work closely with the technical team to coordinate necessary repairs and services.
- Process payment transactions and prepare the necessary documentation for each service performed.
- Follow up with clients after service delivery to ensure their satisfaction.
- Maintain the cleanliness and organization of the reception area, contributing to the professional atmosphere of the garage.
Required Qualifications:
- A minimum of 3 years of experience as a receptionist or in a similar role, preferably in the automotive sector.
- Excellent verbal and written communication skills in French; proficiency in English is an asset.
- Strong organizational and time management skills, with a keen sense of priorities.
- Ability to work independently and as part of a team in a dynamic environment.
- Good knowledge of computer tools and management software.
- Positive and professional attitude, with excellent customer service skills.
What We Offer:
- A competitive salary tailored to your experience and skills.
- Continuous training to enhance your knowledge and professional development.
- Comprehensive insurance coverage, including dental insurance, medical and paramedical expense insurance, life insurance, and vision care coverage.
- Free parking and accessibility to public transportation nearby.
- No layoffs during slow periods to ensure employee stability.
- Paid training to assist you in your integration into the garage.
Join a stimulating and innovative work environment, where your expertise will make a difference and contribute to our clients' satisfaction. If you are ready to take on this challenge, we would be thrilled to receive your application.
- Answer phone requests
- Customer follow-up
- Customer reception
- Customer service
- Making appointments
- Proceed with insurance claims
- Competitive compensation
- Continual training
- Dental insurance plan
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- No layoffs during off-peak periods
- Paid training
- Public transportation nearby
- Vision insurance plan
Desired profile
1 year as Receptionist - After-sales service
Or 5 years as Receptionist / Greeter
Or 1 year as Service Advisor
Or 3 years as Customer Service Agent
Or 2 years as Liaison Agent
Or 1 year as Internal service advisor
Or 3 years as Appointment Coordinator
-
English is an asset
-
French
-
English is an asset
-
French
- Empathetic
- Organized
- Positive
Garage EMP
Saint-Jérôme, QC
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Job: receptionist - after-sales service in the automotive industry in Saint-Jérôme
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Garage EMP is Currently Hiring a receptionist - after-sales service in Saint-Jérôme
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