Automobile J.P. Yergeau FORD
Automobile J.P. Yergeau FORD

Service Advisor

Salary

Starting at $52,000 + commissions

and bonus

Job status
Permanent
Location
Automobile J.P. Yergeau FORD
1600 Rue d'Acton
Acton Vale, QC
Workplace
On site

Job schedule

40h -

Monday
08h00 to 17h00
Tuesday
08h00 to 17h00
Wednesday
08h00 to 17h00
Thursday
08h00 to 17h00
Friday
08h00 to 17h00
Job description

As part of our expansion, Automobile J.P. Yergeau Ford is looking for a passionate and dynamic Technical Advisor to join our team. If you have a strong interest in automobiles and wish to play a key role in customer service, this opportunity is made for you.

As a Technical Advisor, your main responsibilities will include:

  • Welcoming and advising our customers on various repairs and maintenance of their vehicles.
  • Establishing accurate diagnostics in collaboration with our workshop team to ensure customer satisfaction.
  • Managing appointments and ensuring proactive follow-up with customers regarding their vehicles.
  • Proposing solutions tailored to customers' needs while adhering to Ford's quality standards.
  • Collaborating with mechanics and service staff to ensure an efficient workflow.

To succeed in this role, candidates must possess the following qualifications:

  • A minimum of one year of experience in a similar role or in the automotive industry, ideally in after-sales service.
  • Excellent communication skills and the ability to establish positive relationships with customers.
  • Strong technical knowledge of vehicles, including mechanical and electronic systems.
  • Customer service-oriented, with a proactive approach to problem-solving.
  • Ability to work as part of a team and thrive in a dynamic environment.

What we offer:

Joining Automobile J.P. Yergeau Ford means becoming part of a company that values innovation, change, and performance. We offer you the opportunity to develop your career in the automotive sector within a strong team, in an environment where your well-being and professional development are at the heart of our concerns. You will also have access to ongoing training to stay updated with the latest technologies and industry practices.

If you are ready to take on this challenge and be part of a winning team, we would be delighted to meet you.

To perform the following tasks
  • Answer phone requests
  • Customer follow-up
  • Customer service
  • Follow up on repair and services
  • Making appointments
  • Open and close work orders
  • Prepare repair and service estimates
  • Service and products sales
Working conditions
  • Air-conditioned workshop
  • Bonus for employee referrals
  • Business closed on weekends
  • Competitive compensation
  • Employees discounts
  • Paid training
  • Performance bonus
Find out if your resume match and apply on this job

Desired profile

Experience

1 year as Service Advisor

Spoken languages
  • French
Written languages
  • French
Softwares
  • Microsoft Office - Outlook
  • Microsoft Office - Word
  • SDS
  • SERTI - Admin
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Automobile J.P. Yergeau FORD

Automobile J.P. Yergeau FORD

1600 Rue d'Acton
Acton Vale, QC

Business profile

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Job offer are open to all, without discrimination and in gender equality.

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