Confidential job posting
Confidential job posting

Service Advisor

Salary

up to $90,000

Job status
Permanent
Location
Brossard, QC
Workplace
On site

Job schedule

40h -

Monday
07h00 to 17h00
Tuesday
07h00 to 17h00
Wednesday
07h00 to 17h00
Thursday
07h00 to 17h00
Friday
07h00 to 15h00
Job description

We are looking for a passionate and experienced technical advisor to join our dynamic team. In this key role, you will be responsible for providing in-depth technical support and expert advice to our clients, ensuring a positive and efficient experience.

Key Responsibilities:

  • Analyze clients' technical needs and propose tailored solutions to ensure their satisfaction.
  • Provide training and demonstrations on our products, ensuring users fully understand the features and benefits.
  • Collaborate closely with sales teams to build strong relationships with clients and understand the specifics of their expectations.
  • Diagnose and quickly resolve technical issues to minimize disruption to business operations.
  • Stay up to date with the latest trends in the automotive industry and technological innovations in order to provide relevant recommendations.

Required Qualifications:

  • A minimum of 2 years of experience in a similar position, ideally within the automotive industry.
  • Excellent knowledge of automotive systems and technologies.
  • Proven communication skills, with the ability to explain technical concepts clearly and accessibly.
  • Ability to work independently and as part of a team, with a strong sense of responsibility.
  • Proficiency in French and English (spoken and written).

We offer a dynamic and innovative work environment, where collaboration is at the heart of our corporate culture. Joining our team means embarking on a rewarding journey within a growing company, where every member is valued and has a direct impact on our collective success.

To perform the following tasks
  • Answer phone requests
  • Customer follow-up
  • Customer service
  • Follow up on repair and services
  • Making appointments
  • Open and close work orders
  • Prepare repair and service estimates
  • Service and products sales
Working conditions
  • Business closed on weekends
  • Cafeteria
  • Competitive compensation
  • Continual training
  • Dental insurance plan
  • Disability insurance
  • Employees discounts
  • Free parking
  • Life insurance plan
  • Medical insurance
  • Performance bonus
  • Sick day off paid
Find out if your resume match and apply on this job

Desired profile

Experience

2 years as Service Advisor

Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
Driver's license
  • Passenger Car Driver's License
Softwares
  • SERTI - Admin
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