Service Advisor
Service
up to $90,000
We are looking for a passionate and dynamic Technical Advisor to join our team in Laval. As a key point of contact for our clients and partners, you will play an essential role in technical assistance and problem solving.
Your main responsibilities will include:
- Providing high-quality technical support to clients regarding our products and services.
- Identifying and analyzing technical issues while proposing effective and tailored solutions.
- Collaborating closely with sales and development teams to ensure a clear understanding of client needs.
- Conducting product demonstrations and training for end-users to ensure optimal use of the proposed solutions.
- Keeping the technical documentation up to date and participating in process improvement projects.
Required qualifications:
- A degree in engineering, automotive technology, or equivalent experience.
- A minimum of 1 year of experience in a technical role within the automotive industry.
- Excellent verbal and written communication skills in French (knowledge of English is a plus).
- Proactive analytical and technical problem-solving abilities.
- Good knowledge of modern automotive systems and diagnostic tools.
By joining our company, you will become part of a dynamic team that values innovation and professional development. We offer a collaborative work environment focused on customer satisfaction and continuous improvement. If you want to play a key role in a constantly evolving industry, this opportunity is for you.
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- Cafeteria
- Competitive compensation
- Continual training
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Performance bonus
- Sick day off paid
- Travel insurance
Desired profile
1 year as Service Advisor
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Job: service advisor in the automotive industry in Laval
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