Service Advisor
Service
up to $65,000
We are looking for a passionate and skilled Technical Advisor to join our dynamic team at Toyota Magog. As a Technical Advisor, you will be the essential point of contact between our company and our customers, playing a key role in their satisfaction and loyalty.
Responsibilities:
- Welcome customers and listen to their needs in order to provide tailored advice regarding the maintenance and repairs of their vehicles.
- Assess mechanical issues and offer reliable solutions while clearly explaining the services offered.
- Coordinate with workshop staff to ensure efficient repairs and services.
- Prepare detailed and transparent estimates, ensuring customer satisfaction at every step.
- Monitor the progress of services and maintain open communication with customers regarding the status of their work.
- Manage service appointments and optimize scheduling to maximize workshop productivity.
- Promote after-sales services and build customer loyalty through exemplary customer service.
Required Qualifications:
- A minimum of one year of experience in a similar role in the automotive industry.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team while being self-sufficient in your tasks.
- In-depth knowledge of vehicles and their mechanical systems.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Analytical mindset and attention to detail in diagnostics and solution proposals.
What Awaits You at Toyota Magog:
We offer you the opportunity to thrive professionally while being surrounded by a dynamic and caring team. Additionally, you will enjoy benefits such as dental insurance, an employee assistance program, employee discounts, and much more.
At Toyota Magog, we believe in valuing every member of our team. If you are ready to make a difference and contribute to our collective success, we look forward to welcoming you among us. Engage in a career where your efforts are always recognized and rewarded.
- Answer phone requests
- Customer follow-up
- Customer reception
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- Dental insurance plan
- Employees assistance program
- Employees discounts
- Life insurance plan
- Medical insurance
- Social club
Desired profile
Someone who is passionate about automobiles and has a thirst to learn more every day.
2 years as Service Advisor
- Professional studies diplomaProfessional Salesis an asset
- Dynamic
- Punctual
- Team spirit
- Passenger Car Driver's License
Toyota Magog
2500 Rue Sherbrooke
Magog, QC
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Job: service advisor in the automotive industry in Magog
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Toyota Magog is Currently Hiring a service advisor in Magog
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