Service Advisor
Service
up to $85,000
As a Technical Advisor at Volvo Cars Mont-Royal, you will be a key player in ensuring customer satisfaction. Your role will consist of providing expert advice on vehicles, diagnosing technical issues, and recommending solutions tailored to customer needs. You will work closely with our team of technicians and sales staff to ensure impeccable quality service.
Key Responsibilities:
- Welcome and advise customers on our products and services.
- Diagnose technical problems and establish appropriate recommendations.
- Collaborate with the technical team to ensure accurate and timely repairs.
- Monitor market trends and new products to stay informed about best practices and innovations.
- Manage customer relationships, ensuring their satisfaction throughout the service process.
Required Qualifications:
- Minimum of one year of experience in a similar role, ideally in the automotive sector.
- Excellent communication skills and the ability to build trusting relationships with customers.
- Strong technical skills and knowledge of Volvo vehicles, with a willingness to learn about new technologies.
- Ability to work as part of a team and adapt to a dynamic environment.
- A degree in automotive mechanics or a related field would be an asset.
Why join our team?
At Volvo Cars Mont-Royal, we foster a work environment that values passion and commitment. Our employees benefit from a company culture focused on excellence and recognition, as well as competitive benefits. We firmly believe in professional development: you will have access to ongoing training opportunities to support your career.
Joining our team means being part of an adventure where your passion for automobiles will be valued and your contributions will have a real impact on our success. If you are ready to take on this challenge and excel in a stimulating environment, you are in the right place. Together, let's build an exciting future in the automotive industry!
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
Desired profile
1 year as Service Advisor
Volvo Cars Mont-Royal
Mont-Royal, QC
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Job: service advisor in the automotive industry in Mont-Royal
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Volvo Cars Mont-Royal is Currently Hiring a service advisor in Mont-Royal
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