Service Advisor
Service
up to $75,000
Department schedule
40h -
Join the dynamic team at Joliette Volkswagen and become a key player in the automotive field as a Technical Advisor. We are looking for a passionate, autonomous, and customer service-oriented individual to provide high-level technical assistance while contributing to the success of our dealership.
In this position, your main responsibilities will include:
- Providing technical support and advice to customers regarding our vehicles and services.
- Diagnosing vehicle issues and recommending necessary repairs.
- Collaborating closely with our workshop team to ensure smooth communication and optimal customer satisfaction.
- Participating in ongoing training to stay updated on new Volkswagen technologies and products.
- Contributing to a positive work environment by sharing your knowledge with colleagues.
To succeed in this role, you should possess:
- A minimum of one year of experience in a similar role or in customer service in the automotive sector.
- In-depth knowledge of automotive systems and their operation.
- Excellent communication and interpersonal skills to interact effectively with customers and the team.
- An analytical and problem-solving mindset to provide effective solutions.
- A commitment to excellence in customer service and customer satisfaction.
Working at Joliette Volkswagen means joining a big family where teamwork and professional growth are valued. We offer a pleasant work environment with many development opportunities, competitive compensation, and comprehensive benefits that include medical and paramedical insurance, sick leave, performance bonuses, and more. Additionally, you will benefit from our company being closed on weekends, promoting a better work-life balance.
If you wish to be part of a company that respects its roots and values its employees, we would be delighted to explore the possibilities of working together.
- Answer phone requests
- Customer follow-up
- Customer service
- Data entry
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- Bonus for employee referrals
- Business closed on weekends
- Cafeteria
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Free parking
- Life insurance plan
- Medical insurance
- Paid training
- Performance bonus
- Public transportation nearby
- Sick day off paid
- Work and life balance
Desired profile
1 year as Service Advisor
-
English is an asset
-
French
-
English is an asset
-
French
- Computer skills
- Microsoft Office - Excel
- Microsoft Office - Word
- SERTI - Admin
- Passenger Car Driver's License
Joliette Volkswagen
Notre-Dame-des-Prairies, QC
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Job: service advisor in the automotive industry in Notre-Dame-des-Prairies
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Joliette Volkswagen is Currently Hiring a service advisor in Notre-Dame-des-Prairies
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