Service Manager
Service
up to $105,000
Lapointe Sports Joliette is looking for a passionate and committed Service Director to join our dynamic team. As a leader, you will be responsible for overseeing all operations of the after-sales service, with the aim of providing an exceptional customer experience and ensuring the efficient functioning of the workshop.
Key Responsibilities:
- Supervise and coordinate all activities of the after-sales service, including repair management, maintenance, and customer relations.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Analyze the performance of the service and propose continuous improvements based on results.
- Ensure compliance with quality and safety standards within the workshop.
- Train and motivate a team of technicians to foster a positive and productive work environment.
- Manage the service budget and ensure financial objectives are met.
Required Qualifications:
- Significant experience of at least one year in a management role within an after-sales service in the automotive sector.
- Excellent team management and leadership skills.
- Solid understanding of service workshop operations and industry standards.
- Ability to analyze data and make informed decisions.
- Strong ability to build solid relationships with customers and communicate effectively.
Why join Lapointe Sports Joliette? By joining our team, you will benefit from a family-friendly and respectful work environment where professional development is encouraged. We offer competitive benefits, including a retirement plan, continuous training opportunities, comprehensive insurance, and optimal work-life balance.
Be part of a team that values your skills and contributes to the Joliette community. We look forward to welcoming you as we shape the future of our service!
- Department supervision
- Hiring and staff management
- Implementation of strategies
- A retirement plan for employees
- Advancement Opportunities
- Cafeteria
- Competitive compensation
- Continual training
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Performance bonus
- Public transportation nearby
- Sick day off paid
- Work and life balance
- Work boots
- Day off paid
- Paid time off
Desired profile
1 year as Service Manager
Lapointe Sports Joliette
Notre-Dame-des-Prairies, QC
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Job: service manager in the motorcycle & atv industry in Notre-Dame-des-Prairies
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Lapointe Sports Joliette is Currently Hiring a service manager in Notre-Dame-des-Prairies
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