ClickCease
Longueuil Kia
Longueuil Kia

Technical Coordinator for Appointment Scheduling

Longueuil Kia

Longueuil Kia

Longueuil, QC

Business profile

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Salary

up to $25.00 / h

Job status
Permanent
Location
Longueuil Kia
Longueuil, QC
Workplace
On site
Job Description

Kia Longueuil is looking for a Technical Coordinator to join our dynamic team. You will be responsible for efficiently managing the scheduling of appointments at the dealership. As the primary point of contact for our customers, you will play a crucial role in providing exceptional customer service while ensuring effective coordination between customers and technicians. You will also have the opportunity to contribute to the continuous improvement of our operational processes.

To perform the following tasks
  • Plan and coordinate service appointments for clients using our appointment management system.
  • Greet clients with courtesy and professionalism, identifying and understanding their needs.
  • Effectively communicate service details to technicians and monitor progress to ensure prompt and accurate execution.
  • Answer client questions regarding services, prices, and timelines.
  • Follow up with clients after service to ensure satisfaction and loyalty.
  • Actively participate in continuous improvement initiatives and professional training.
Working conditions
  • Business closed on weekends
  • Cafeteria
  • Company vehicle purchase program
  • Competitive compensation
  • Continual training
  • Dental insurance plan
  • Disability insurance
  • Employees discounts
  • Flexible hours
  • Free parking
  • Life insurance plan
  • Medical insurance
  • Paid training
  • Performance bonus
  • Public transportation nearby
  • Sick day off paid
  • Summer schedule
  • Travel insurance
  • Work and life balance

Opportunities for professional development and growth within a thriving and expanding company.

Find out if your resume match and apply on this job

Desired profile

Details

Requirements:

  • Previous experience in a similar role in the automotive industry or in a customer service environment is an asset.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Excellent verbal and written communication skills in French; proficiency in English is an asset.
  • Ability to work effectively under pressure and maintain a positive attitude in a dynamic environment.
  • Knowledge of computer systems and appointment scheduling software.
Experience

1 year as Appointment Coordinator

Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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