Appointment Coordinator
Subaru Métropolitain • Montréal, Quebec
Appointment Coordinator
Salary according to experience
up to $24.00 / h
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Schedule
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Job Description
Subaru Métropolitain, a leading Subaru dealership in Montreal and a member of the Tremblay Auto Group, is seeking a Appointment Coordinator to strengthen its service and sales team. In this role, you will be the first point of contact for our clients and will ensure the smooth coordination of appointments to provide an exceptional customer experience.
Job Description You will be responsible for scheduling, coordinating, and optimizing appointments related to after-sales service and sales, while maintaining clear and professional communication with clients and the internal team. You will play a key role in maintaining an effective schedule, a harmonious workflow, and a high customer satisfaction rate.
Responsibilities
- Schedule and coordinate appointments for the service and sales departments, in collaboration with technicians and agents.
- Manage phone calls and email inquiries, ensuring courteous and customer-oriented reception.
- Update the CRM and calendars, confirm appointments, follow up on changes, and re-contact clients if necessary.
- Prioritize requests based on urgency and availability, and communicate any changes to the team and clients.
- Monitor the appointment center’s performance indicators and prepare reports for the supervisor.
- Work closely with departments to ensure a smooth and consistent customer experience.
Required Qualifications
- Required experience: 1 year in a similar role (appointment coordination, reception, customer service, or administration).
- Excellent communication skills in French; proficiency in English is an asset.
- Proficiency with computer tools (CRM, MS Office; experience with appointment scheduling software is appreciated).
- Strong service orientation, excellent organizational and time management skills.
- Ability to work as part of a team, handle stressful situations, and prioritize tasks.
- Availability to work flexible hours as needed by the center.
Benefits
- Competitive salary
- Cafeteria
- Continuing education
- Car allowance
- Disability insurance
- Employee discounts
- Medical and paramedical expense insurance
- Life insurance
- Drug insurance
- Performance bonuses
- Sick leave
- Travel insurance
Why Join Subaru Métropolitain Joining our team means becoming part of a culture focused on service excellence and customer experience, with opportunities for professional development, a collaborative work environment, and competitive benefits that recognize your contribution. If you are motivated by customer contact, organization, and operational efficiency, this position is an ideal opportunity to advance in the automotive sector.
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appointment coordinator Job in the automotive Sector in Montréal
Why This appointment coordinator Position in Montréal Stands Out
Discover an automotive job opportunity for a appointment coordinator in Montréal, offered by the employer Subaru Métropolitain in the automotive sector.
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This specific appointment coordinator role in Montréal includes responsibilities defined by Subaru Métropolitain. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This appointment coordinator job in Montréal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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About the Current Position at Subaru Métropolitain
This appointment coordinator role is part of the service department within the automotive sector in Montréal.
The employer Subaru Métropolitain is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montréal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the appointment coordinator Position in Montréal
What is the typical salary for a appointment coordinator in Montréal?
Salary for a appointment coordinator position in Montréal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a appointment coordinator role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a appointment coordinator in Montréal?
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Do appointment coordinator responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a appointment coordinator may include customer support, technical coordination, internal communication, and other tasks linked to