Appointment Coordinator
St-Constant Honda • Saint-Constant, Quebec
Appointment Coordinator
Expected salary range
Starting at $21.00 / h
Job status
Location
Workplace
Job Description
Job Description St-Constant Honda Desjardins, a recognized Honda dealership in Montérégie and the greater Montreal area, is seeking a Appointment Coordinator. You will join a passionate and dedicated team, playing a key role in optimizing our appointment scheduling for service and sales, to provide an exceptional customer experience from the first contact.
Key Responsibilities
- Manage and optimize the appointment calendar for service and sales based on technician and advisor availability.
- Be the first point of contact for appointment requests via phone and email; welcome customers and ensure high-quality customer service.
- Schedule, confirm, and remind clients of appointments; handle modifications, cancellations, and rescheduling efficiently.
- Update customer information in the CRM and ensure records are accurate.
- Collaborate with the service, parts, and workshop departments to ensure a smooth and coordinated customer experience.
- Prepare reports and follow-ups on appointment utilization and performance indicators.
- Participate in the continuous improvement of appointment scheduling processes and provide training to teams if necessary.
Profile
- Minimum of 3 years of experience in scheduling coordination, customer service, or similar roles, preferably in the automotive industry or a related sector.
- Excellent communication skills in French; English is a plus.
- Proficiency with computer tools (Microsoft Office suite, scheduling software, CRM).
- Strong organizational skills, versatility, rigor, and customer service orientation.
- Ability to work in a team and manage multiple tasks simultaneously in a dynamic environment.
- Capacity to handle stress and propose quick, effective solutions.
What We Offer
- A dynamic and dedicated team committed to customer satisfaction and after-sales excellence.
- Competitive salary and benefits package.
- Opportunities for training and career development within a large automotive network.
- A collaborative work environment focused on professional growth and technical expertise.
Note: This position is part of the activities of St-Constant Honda Desjardins in Saint-Constant, Quebec, aiming to support our after-sales and sales services with a customer-centered approach focused on excellence.
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appointment coordinator Job in the automotive Sector in Saint-Constant
Why This appointment coordinator Position in Saint-Constant Stands Out
Discover an automotive job opportunity for a appointment coordinator in Saint-Constant, offered by the employer St-Constant Honda in the automotive sector.
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This specific appointment coordinator role in Saint-Constant includes responsibilities defined by St-Constant Honda. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This appointment coordinator job in Saint-Constant is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new appointment coordinator job matching your criteria becomes available in Saint-Constant or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by St-Constant Honda.
About the Current Position at St-Constant Honda
This appointment coordinator role is part of the bdc - business development center department within the automotive sector in Saint-Constant.
The employer St-Constant Honda is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Saint-Constant.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the appointment coordinator Position in Saint-Constant
What is the typical salary for a appointment coordinator in Saint-Constant?
Salary for a appointment coordinator position in Saint-Constant varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a appointment coordinator role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the bdc - business development center department
How can I increase my chances of getting hired as a appointment coordinator in Saint-Constant?
Complete your profile with your experience, certifications, and salary expectations.
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Do appointment coordinator responsibilities vary depending on the employer?
Yes. Depending on the company and the bdc - business development center department, the responsibilities of a appointment coordinator may include customer support, technical coordination, internal communication, and other tasks linked to