Appointment Coordinator
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Expected salary range
$22.00 / h + commissions
Job status
Location
Workplace
Schedule
Job schedule
Job description
At Mauricie Volkswagen, we are looking for a passionate and organized Appointment Coordinator / Internal Technical Advisor to join our dynamic team. In this key role, you will be the first point of contact for our customers and will play an essential role in the smooth operation of our customer service.
Responsibilities:
- Welcome and advise customers by phone, text, or online, ensuring that you understand their needs.
- Schedule and coordinate appointments for vehicle maintenance, ensuring efficient use of resources.
- Manage customer files and rigorously follow up on appointments.
- Work closely with our technicians and service staff to optimize the daily schedule.
- Ensure clear and proactive communication with customers regarding the services offered and availability.
Required Qualifications:
- High school diploma; training or experience in the automotive sector is an asset.
- Knowledge of the SERTI software is an asset.
- Excellent communication skills, both verbal and written.
- Ability to work in a team in a dynamic environment.
- Strong organizational skills and attention to detail.
- Proficiency with computer tools and management systems.
Possibility of a flexible schedule allowing you to finish on Fridays at 2 PM.
What We Offer:
At Mauricie Volkswagen, every member of our team is valuable. We offer a friendly and supportive work environment, where respect and collaboration are at the heart of our interactions. Additionally, you will benefit from real advancement opportunities within a well-established and growing company.
Join us and help provide an exceptional experience for our customers while developing your skills within our Volkswagen family.
To perform the following tasks
Working conditions
Candidates desired profile for this job
Experience
Skills & Competencies
Driver's license
Softwares
Why work with us
Working at Mauricie Volkswagen is much more than just a job – it's being part of a dynamic company where respect, honesty, and a passion for quality work are at the heart of everything we do.
We offer a unique working atmosphere, where every team member is valued and heard. Here, collaboration, mutual support, and good cheer are part of daily life. Whether you are an automotive expert or just starting your career, you will find a stimulating environment that encourages professional and personal development.
Why choose us?
A well-established and growing company
A corporate culture focused on human values
A strong team spirit and a friendly atmosphere
Real advancement opportunities
Accessible and attentive managers
At Mauricie Volkswagen, we believe that success starts with a happy, motivated team that takes pride in what it accomplishes. If you are looking for a workplace where your skills will be recognized and where you can grow in respect and authenticity, your place is with us!
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Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
Job: appointment coordinator in the automotive industry in Trois-Rivières
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