At Viau Ford, we are looking for an assistant manager capable of energizing our team and ensuring an exceptional customer experience. Join a dealership where collaboration, training, and results go hand in hand, with balanced working conditions and competitive benefits.

Main responsibilities

• Support the Sales Manager in achieving sales targets and managing the local marketing action plan.
• Supervise, train, and motivate the sales team to improve individual and collective performance, while ensuring a high level of customer service.
• Manage the sales pipeline, track opportunities, and produce regular reports on key indicators (KPIs) and results per salesperson.
• Ensure a seamless customer experience, from first contact to delivery, in coordination with after-sales service and the financing and insurance departments.
• Actively contribute to developing the customer portfolio and customer loyalty through cross-selling initiatives and programs (financing, warranties, preventive maintenance).
• Represent the dealership at local events and optimize the visibility of Ford offers to customers.
• Contribute to internal policy compliance, particularly regarding COVID-19 vaccination requirements and workplace safety standards.

Requirements and skills

• Minimum of 1 year of experience in sales management; experience in the automotive sector is strongly preferred.
• Excellent leadership, communication, and negotiation skills; customer service orientation and ability to train a high-performing team.
• Proficiency in sales processes, financing, and incentive programs (discounts, corporate car offers, etc.).
• Proven skills in CRM and data analysis (sales tracking, prospects, reports).
• Ability to work flexible hours and adapt to operational needs.
• Valid driver's license and good knowledge of local sales practices.

Advantages and conditions

• Competitive remuneration with a commission plan and performance-based bonuses.
• Vacation and work-life balance: paid leave, sick leave, and employee assistance program.
• Enhanced work-life balance supported by a company policy closed on weekends.

Profile

• Proactive, results-oriented, and capable of uniting a team around shared goals.
• Customer service focused, with an approach centered on customer satisfaction and the ability to build lasting relationships.
• Comfortable in a dynamic, performance-driven environment while respecting internal standards and procedures.

If this profile matches your experience and ambitions, join Viau Ford and contribute to our success in a stable and motivating work environment.