Automotive Customer Service Representative

Job opportunity

Expected salary range

Apply with your own terms

Location

Concentrix
Oshawa, ON, Canada

Workplace

On site

Job Description

Support automotive customers in Oshawa, Ontario, using empathy and computer proficiency to deliver clear, professional service for Concentrix.

About the role

As an Automotive Customer Service Representative, you will welcome customers to the brand and its products. You will handle multiple call types from North American members and answer general inquiries clearly. You will also assist with vehicle warranties and recalls while recommending products and services tailored to customer needs.

Bring customer service, empathy, multitasking, and technology skills to automotive interactions with Concentrix customers in Oshawa.

Responsibilities

  • Welcome customers to the brand and available products
  • Handle multiple call types from North American members
  • Answer general customer inquiries clearly and professionally
  • Assist with vehicle warranties and recalls
  • Listen attentively, demonstrate empathy, and build rapport

Requirements

  • One year of customer service experience is beneficial
  • High School Diploma or equivalent
  • Proficiency in fast-paced multitasking
  • Eagerness to learn new technologies
  • Computer proficiency with Windows-based applications

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Concentrix

Concentrix

Support automotive customers in Oshawa with clear, professional service, empathy, and computer proficiency.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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