Automotive Customer Service Specialist
Expected salary range
$60,000
Job status
Location
Workplace
Job Description
About the role
Handle a high volume of inbound and outbound customer calls in a timely, professional, and friendly manner.
Follow established communication scripts and guidelines while adapting your approach to the customer's needs.
Identify customer issues, research solutions, and provide clear, accurate, and effective resolutions or alternatives.
Recognize and act on opportunities to upsell Miele products and services where appropriate.
Build strong customer relationships by consistently going the extra mile and delivering an exceptional service experience.
Accurately document all customer interactions in the call centre database in a clear, organized, and comprehensive way.
Participate regularly in training sessions and development programs to continuously improve your product knowledge and performance.
Achieve individual and team performance targets, both qualitative and quantitative.
Requirements
- Minimum 2 years of customer service experience; call centre experience is an asset
- Bilingual in English and French (Fluent in verbal and written)
- Strong professional attitude with an excellent attendance record
- Proficient computer skills, including Microsoft Word, Excel, and Outlook
- Excellent time management, communication, and organizational skills
- A collaborative team player who thrives in a fast‐paced service environment
- Flexibility to work varying shifts based on business needs
Salary
The salary range for this position is $50,000 to $60,000 annually.
This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.
Continue your search
Assured Automotive
Automotive Customer Service Specialist in Vaughan, bilingual with 2+ years experience, handling calls and upselling products.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive customer service specialist Job in the :sector Sector in Vaughan
Why This automotive customer service specialist Position in Vaughan Stands Out
Discover an automotive job opportunity for a automotive customer service specialist in Vaughan, offered by the employer Assured Automotive in the :sector sector.
Canada Motor Jobs helps you apply easily and find a automotive customer service specialist position that matches your skills, experience, and salary expectations.
This specific automotive customer service specialist role in Vaughan includes responsibilities defined by Assured Automotive. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This automotive customer service specialist job in Vaughan is ideal for candidates looking for a stable, well-paid automotive position within the :sector sector.
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You only receive opportunities aligned with your experience in :sector, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the :sector industry, increasing your chances of securing a position similar to the one offered by Assured Automotive.
About the Current Position at Assured Automotive
This automotive customer service specialist role is part of the :en_department department within the :sector sector in Vaughan.
The employer Assured Automotive is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Vaughan.
You may also browse similar :sector jobs across the province of Ontario.
Frequently Asked Questions About the automotive customer service specialist Position in Vaughan
What is the typical salary for a automotive customer service specialist in Vaughan?
Salary for a automotive customer service specialist position in Vaughan varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a automotive customer service specialist role?
Employers generally look for:
- strong knowledge of the :sector industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the :department department
How can I increase my chances of getting hired as a automotive customer service specialist in Vaughan?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new automotive customer service specialist opportunities in the :sector sector as soon as they are posted.
Do automotive customer service specialist responsibilities vary depending on the employer?
Yes. Depending on the company and the :department department, the responsibilities of a automotive customer service specialist may include customer support, technical coordination, internal communication, and other tasks linked to