Automotive Financial Services Manager – Whiteoak Ford

At Whiteoak Ford Lincoln we are seeking individuals interested in the role of Financial Services Manager.

The Financial Services Manager, under the direction of the GM and Director of Finance, will primarily be responsible and accountable for protecting the dealer, obtaining financing for the dealerships new and used vehicle customers and creating additional income for the dealership via the sale of protective options.

For over three decades, Whiteoak Ford Lincoln has been one of the most trusted, high-volume dealerships in the region. Operating a massive facility that handles everything from everyday commuter cars to heavy-duty trucks and high-end Lincoln luxury SUVs, this store runs on a foundation of long-term community trust and structured organization. The day-to-day culture focuses on keeping things running smoothly, working transparently, and maintaining a professional, predictable environment where everyone knows exactly what is expected of them.

For an applicant, Whiteoak Ford Lincoln offers the ultimate mix of stability and volume. The sheer size of the operation means a constant, highly reliable workflow that keeps the service bays busy and the sales floor moving. The dealership provides clean, modern facilities, direct access to top-tier manufacturer-specific training, and a straightforward, competitive pay structure designed to maximize your earning potential. It is a solid, well-established career home built for focused automotive professionals who want a steady, reliable place to excel.

Responsibilities

• Oversee and manage all aspects of the finance and insurance department.
• Work closely with sales and management teams to structure deals that meet customers' needs and dealership profitability goals.
• Ensure compliance with all provincial regulations governing automotive finance and insurance.
• Stay informed about industry trends, legal updates, and best practices to maintain a high level of compliance.
• Provide exceptional customer service throughout the financing process.
• Effectively communicate financial terms, options, and warranties to customers in a clear and transparent manner.
• Collaborate with sales, service, and administrative teams to streamline processes and enhance overall dealership operations.
• Conduct regular training sessions for sales and finance staff to keep them informed about the latest finance products and processes.
• Analyze credit reports and financial information to determine customers' creditworthiness and financing options.
• Maximize profitability through effective negotiation and presentation of finance and insurance products.

Requirements

• Proven experience as a Financial Services Manager in the automotive industry.
• In-depth knowledge of finance and insurance products, regulations, and compliance requirements.
• Strong communication and interpersonal skills.
• Exceptional negotiation and problem-solving abilities.
• Detail-oriented with excellent organizational skills.
• Ability to thrive in a fast-paced and dynamic work environment.
• Are you able to provide verifiable production logs demonstrating a high dollar-per-vehicle (DPV) average upon request?
• Do you require planned time off during 90-day onboarding?
• If you require an accommodation at any point during the interview process, please let us know how we can assist by contacting Rafih HR at hr@rafihautogroup.com
• Bachelor's Degree (preferred)
• specifically automotive financial services management: 3 years (required)
• valid OMVIC license and free of disciplinary action? (required)
• Class G Licence (required)
• Location: Mississauga, ON L5C 1T7 (preferred)
• Work Location: In person

Benefits

• Competitive compensation and bonus plans
• Competitive Employee Benefits program
• Comprehensive training to set you up for success in your role
• A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
• Advancement opportunities
• A company culture focused on inclusivity, diversity, employee wellness, and community engagement
• Employee engagement and recognition events
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.

At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, anddriven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.

We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.

Job Type: Full-time

Pay: $90,000.00-$160,000.00 per year