Pre-Owned Automotive Sales Consultant – Eastway Toyota
Expected salary range
$150,000
Location
Workplace
Job Description
Eastway Toyota is seeking individuals interested in the role of Sales Consultant (Used Vehicle Sales Specialist).
About the role
The Sales Consultant (Used Vehicle Sales Specialist), under the direction of the Sales Manager, will primarily be responsible to sell/lease vehicles at dealership gross profit, volume, and customer satisfaction standards.
About the Pit Crew
Eastway Toyota is a strong player in the Windsor market, backed by a local reputation and awards such as Business of the Year, President's, and Harmony Awards. The pace is fast with a loyal customer base, supported by a culture of friendliness, respect, and commitment to quality. Team members collaborate closely across sales and service departments to maintain a supportive environment.
The dealership ensures a steady, high-volume workflow, premium manufacturer training, strong compensation packages, and resources from the Rafih Auto Group. It is designed for driven sales professionals and skilled technicians seeking a busy, vibrant workplace with a team-first atmosphere.
Responsibilities
- Sell and lease vehicles meeting dealership profit, volume, and customer satisfaction targets.
- Follow up on all potential buyers utilizing CRM and Upgrade System.
- Make an average of 40 outgoing calls daily to potential customers and follow up with existing customers.
- Participate in daily sales workshops and weekly meetings with Sales Manager.
- Maintain constant contact with customers from internet and phone leads, Upgrade System, and inactive service database.
- Ensure customer satisfaction index (CSI) above Zone, Region, and National averages.
- Achieve 100% turnover of customers in showroom prior to leaving.
- Follow up on unsold customers to bring them back and complete sales.
- Alert sales management of potential fraudulent customers.
- Maintain an appointment closing ratio of 50% for walk-ins and appointment customers.
- Wear proper professional attire as per Company Dress Code Policy.
- Achieve monthly and annual sales and gross goals.
- Participate in manufacturer and dealership training.
- Perform other duties as assigned.
Requirements
- 2+ years of used automotive sales experience considered an asset.
- Valid OMVIC license in good standing (required).
- Ability to bring positive energy and connect naturally with customers.
- Strong interpersonal, communication, and relationship-building skills.
- High integrity, dependability, sense of urgency, and results-oriented.
- Proficiency in Microsoft Office/Excel and computer applications.
Benefits
- Competitive compensation and bonus plans.
- Competitive employee benefits program including dental care, extended health care, life insurance.
- Company events, paid time off, store discounts, and on-site parking.
- Comprehensive training and personal/professional growth opportunities.
- Supportive, inclusive team culture with engagement and recognition events.
Education and Experience
- DCS / DEC preferred.
- 1 year preferred sales experience.
- Class G licence preferred.
Pay
$40,000.00-$150,000.00 per year.
Work Location
In person in Windsor, Ontario.
About Rafih Auto Group
Rafih Auto Group has over four decades of automotive experience across Canada and the USA, representing 23 brands at 19 locations. The group emphasizes people as the greatest asset, focusing on excellence, innovation, and a collaborative culture that embraces challenges and growth opportunities.
Continue your search
Rafih Auto Group
Eastway Toyota seeks a Used Vehicle Sales Consultant to sell/lease vehicles meeting profit and customer standards in Windsor, Ontario.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
pre-owned automotive sales consultant – eastway toyota Job in the :sector Sector in Windsor
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