Automotive Parts Advisor
Expected salary range
$75,000
Location
Workplace
Job Description
Are you passionate about the automotive industry and known for exceptional customer service and organization? Bolton Ford is looking for an experienced Parts Advisor to join our team, with previous Ford dealership and Ford parts experience strongly preferred. As a Parts Advisor, you will support the day-to-day operations of the Parts Department by assisting customers and technicians, accurately sourcing and delivering parts, and maintaining an organized and well-stocked inventory.
About the role
Why Join Our Team?
So why should you grow your career with Pfaff Automotive? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. Being part of Lithia & Driveway, you'll find:
- Real opportunities for advancement across multiple locations in Canada
- Development and training through our internal learning programs
- A high-performance culture that recognizes and rewards results
Responsibilities
- Assist customers and technicians in identifying and sourcing the correct automotive parts.
- Receive incoming parts and supplies, verify quantities, and report discrepancies.
- Recommend related parts, accessories, promotions, and available products.
- Answer incoming calls and provide pricing, availability, and product information.
- Pick and deliver parts to technicians using work orders or picking tickets.
- Process parts returns from the workshop.
- Pick up or deliver parts to suppliers and customers using a company vehicle when required.
- Maintain a clean, organized, and properly stocked Parts Department.
- Perform additional duties as assigned by the Parts Manager.
Requirements
- Previous Ford dealership experience is strongly preferred.
- Ford parts experience and familiarity with Ford parts systems/processes are considered a strong asset.
- 3+ years of experience as an Automotive Parts Advisor preferred.
- Strong knowledge of automotive parts and dealership Parts Department operations.
- Valid Ontario Driver's License with a clean driver's abstract.
- Strong numerical aptitude and attention to detail.
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Ability to thrive in a fast-paced, team-oriented dealership environment.
Benefits
Total Rewards
Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, including:
- Salary: $40,000–$75,000 annually, based on experience
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Disability Coverage
- Life Insurance
- RRSP Plans
- Employee Stock Purchase Plan
- Professional Development & Growth Opportunities
- Vehicle Purchase Discounts
- Employee Assistance & Wellness Programs
Continue your search
Bolton Ford
Bolton Ford is seeking a Parts Advisor to assist customers and technicians, source parts, and maintain inventory.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive parts advisor Job in the :sector Sector in Ottawa
Why This automotive parts advisor Position in Ottawa Stands Out
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About the Current Position at Bolton Ford
This automotive parts advisor role is part of the :en_department department within the :sector sector in Ottawa.
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What is the typical salary for a automotive parts advisor in Ottawa?
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