Automotive Project Manager

PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun! PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

About the role

The Project Manager is responsible for leading and executing software conversion projects for PBS Systems' automotive dealership clients. This role ensures successful project delivery by coordinating customer training, overseeing accurate data conversion, and managing seamless integration with third-party systems. Serving as the primary point of contact for clients, the Project Manager drives project planning, implementation, and communication across internal and external stakeholders. With a focus on customer satisfaction, data integrity, and system compatibility, this role requires up to 50% travel to client sites to support successful adoption of PBS Systems software solutions.

Responsibilities

• Lead and manage software conversion projects, including planning, organizing, and executing all implementation activities
• Develop detailed implementation plans and timelines, ensuring milestones and deliverables are met
• Coordinate and manage project resources, including personnel and equipment, to support successful execution
• Collaborate with customers and stakeholders to define project goals, scope, timeline, and resource needs
• Oversee customer training programs on PBS software, ensuring materials are current, effective, and aligned with project objectives
• Provide ongoing support and assistance to address any training-related issues
• Monitor data conversion plans to transfer data from the customer's existing software to PBS's software
• Ensure data integrity, accuracy, and security throughout the data conversion process
• Troubleshoot and resolve any data-related issues
• Establish and maintain integrations with third-party systems (ie. CRM platforms, DMS providers, and other software vendors)
• Coordinate with internal and external stakeholders to ensure seamless system integration and overall functionality
• Maintain regular communication with dealership clients, internal teams, and other stakeholders, providing updates on project status, risks, and issues
• Prepare and present weekly project progress reports, metrics, and other documentation
• Identify and mitigate risks/issues that could arise during implementation
• Identify and solve problems that arise during implementation
• Document the implementation processes and procedures to facilitate future maintenance and support
• Obtain 1 PBS Certification within the first year of employment

Requirements

• 1-3 years of experience working in a car dealership or the automotive industry
• Solid understanding of the software development lifecycle (SDLC) and project management processes, methodologies, and workflows
• Strong computer skills including proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Ability to quickly learn and adapt to new software tools
• Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver's license required
• Strong communication and interpersonal skills
• Proven leadership ability with cross-functional teams
• Excellent organizational and time-management skills
• Adaptability to adjust plans and strategies as needed
• Ability to work collaboratively with team members, clients, and third-party vendors
• PMI Certified Project Management Professional (PMP) is a strong asset
• High school diploma

Benefits

• Professional Development with continuous training, industry certifications, and career advancement pathways
• Travel Opportunities across Canada, the U.S., and the Caribbean
• Comprehensive health benefits including medical and dental coverage
• Paid Time Off
• Inclusive, collaborative, supportive team environment
• Employee Recognition programs and performance incentives
• Competitive compensation package with annual base salary and up to $4,800 per year in product certification bonuses
• Outstanding travel incentive bonuses and additional performance incentives
• Staff discounts with partners such as GM, Dell, and more