Automotive Service Administrator

Job opportunity

Expected salary range

Apply with your own terms

Location

Dilawri Group
Calgary, AB, Canada

Workplace

On site

Job Description

About the role

Customer service and repair-order coordination define this Service Administrator opening at Calgary BMW in Calgary. Support smooth vehicle pickups, payments, and customer communication.

Calgary BMW, part of Dilawri Group, seeks a Service Administrator for an automotive dealership setting. The position provides exposure to dealership departments, inventory, and customer engagement. It includes service appointment confirmations, warranty documentation, cash reconciliation, and customer transportation coordination.

Bring customer focus, repair-order accuracy, and payment coordination to Calgary BMW’s Service Administrator team in Calgary.

Responsibilities

  • Review repair orders, completed work, charges, and customer questions
  • Coordinate completed work orders with the service manager
  • Arrange vehicle returns, transportation, signatures, and payment collection
  • Confirm appointments and document warranties, recalls, and parts
  • Prepare cash sheets and balance Moneris batch totals

Requirements

  • Commitment to world class customer service
  • Ability to build lifelong customer relationships
  • Growth mindset with continuous skill development
  • Honest, trustworthy approach to customer experience
  • Collaborative and respectful working style
Dilawri Group

Dilawri Group

Coordinate service appointments, repair orders, vehicle returns, customer payments, warranty documentation, and cash reconciliation at Calgary BMW.

Fill the form below to apply for this job

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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