Automotive Service Advisor
Expected salary range
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Location
Workplace
Job Description
About the role
The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience.
Responsibilities
Customer Service
- Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
- Responds to customer inquiries in a timely manner, over the phone and in person.
- Understands customer needs and provides them with a complete solution.
- Shares ideas and suggestions to improve the customer experience in the Service Centre.
- Manages customer concerns and problems promptly.
- Deals with challenging situations in a professional manner.
- Ensures a smooth flow of communication with customers during repairs or maintenance work.
Operations
- Completes and reviews repair orders with customers.
- Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
- Acts as liaison between customers and technicians and manages the status of work orders.
- Schedules service and repair appointments.
- Operates computerized work order systems.
- Engages in learning activities and coaching to improve their own abilities.
- Shares potential opportunities or suggestions with the Service Manager to help the Automotive Service Centre be more profitable and to increase sales.
- Complies with company, store and department policies and health & safety program and regulations.
- Completes other tasks, as required.
Continue your search
Canadian-Tire-Corporation,-Ltd.-1
The Automotive Service Advisor communicates with customers about auto service maintenance and repairs, acting as the link between customers and technicians.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service advisor Job in the :sector Sector in Halton Hills
Why This automotive service advisor Position in Halton Hills Stands Out
Discover an automotive job opportunity for a automotive service advisor in Halton Hills, offered by the employer Canadian-Tire-Corporation,-Ltd.-1 in the :sector sector.
Canada Motor Jobs helps you apply easily and find a automotive service advisor position that matches your skills, experience, and salary expectations.
This specific automotive service advisor role in Halton Hills includes responsibilities defined by Canadian-Tire-Corporation,-Ltd.-1. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This automotive service advisor job in Halton Hills is ideal for candidates looking for a stable, well-paid automotive position within the :sector sector.
Create Your Profile to Receive More automotive service advisor Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new automotive service advisor job matching your criteria becomes available in Halton Hills or throughout the province of Ontario.
You only receive opportunities aligned with your experience in :sector, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the :sector industry, increasing your chances of securing a position similar to the one offered by Canadian-Tire-Corporation,-Ltd.-1.
About the Current Position at Canadian-Tire-Corporation,-Ltd.-1
This automotive service advisor role is part of the :en_department department within the :sector sector in Halton Hills.
The employer Canadian-Tire-Corporation,-Ltd.-1 is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Halton Hills.
You may also browse similar :sector jobs across the province of Ontario.
Frequently Asked Questions About the automotive service advisor Position in Halton Hills
What is the typical salary for a automotive service advisor in Halton Hills?
Salary for a automotive service advisor position in Halton Hills varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a automotive service advisor role?
Employers generally look for:
- strong knowledge of the :sector industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the :department department
How can I increase my chances of getting hired as a automotive service advisor in Halton Hills?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new automotive service advisor opportunities in the :sector sector as soon as they are posted.
Do automotive service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the :department department, the responsibilities of a automotive service advisor may include customer support, technical coordination, internal communication, and other tasks linked to