Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

Center Point Auto
Salmon Arm, BC, Canada

Workplace

On site

Job Description

As our Service Advisor, you’ll be the friendly, knowledgeable “face” of Center Point Auto’s service department in Salmon Arm, British Columbia — the trusted guide who turns mechanical jargon into clear options and builds lasting customer relationships.

Responsibilities

  • Greet customers, listen to their vehicle concerns, and gather accurate information.
  • Translate technician findings into understandable, transparent repair and maintenance options.
  • Write detailed repair orders, track parts and job status, present finalized invoices to the customer, and communicate the information accurately.
  • Recommend maintenance services and help customers make informed decisions.

Requirements

Our ideal candidate is:

  • A warm, approachable communicator who enjoys helping people. You listen, clarify, and make customers feel valued.
  • Organized and detail-driven. You juggle multiple tasks, manage parts/orders/follow-ups, and write accurate repair orders using shop software.
  • Sales-minded but ethical. You believe in educating customers, not pressuring them; you build trust for long-term retention.
  • A team player and problem-solver. You bridge communication between techs, parts, and customers — and help keep the shop running smoothly.
  • Professional, reliable, and integrity-driven. You show up on time, dress appropriately, and protect our reputation with honesty and accountability.
  • Experienced (preferred, but not mandatory). Ideally you’ve worked as a service advisor, writer, customer-service professional, or have a mechanical/automotive experience.
  • Willing to participate in training. Online training is a requirement. As well as occasionally travelling to training events.

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Center Point Auto

Center Point Auto

Greet customers, explain repair options, write repair orders, and recommend maintenance services at Center Point Auto in Salmon Arm.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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