Automotive Service Advisor
Expected salary range
$80,000
Location
Workplace
Job Description
Airport Mazda | Service Advisor | Opened on 10/08/2026 | Pay rate: $60000-80000 per year
We are currently seeking a motivated and customer-focused Service Advisor with Mazda brand experience to join our growing team. The ideal candidate is organized, professional, and passionate about delivering exceptional customer service in a fast-paced automotive environment.
Responsibilities
- Greet customers promptly and professionally in the service drive
- Listen to customer concerns and accurately document vehicle issues
- Prepare repair orders and explain recommended maintenance and repairs
- Communicate effectively with technicians regarding vehicle status and repair timelines
- Provide customers with estimates, updates, and follow-up communication
- Upsell maintenance services and dealership value-added products when appropriate
- Ensure all warranty and manufacturer procedures are properly followed
- Coordinate vehicle pick-up and delivery while ensuring customer satisfaction
- Maintain accurate records and ensure all documentation is completed correctly
- Handle customer concerns professionally and work toward timely resolutions
Requirements
- Previous experience as a Service Advisor in an automotive dealership preferred
- Strong customer service and communication skills
- Ability to multitask in a busy environment
- Knowledge of automotive systems and maintenance services
- Strong organizational and computer skills
- Experience with dealership management systems is considered an asset
- Valid driver's license with a clean driving record
- Ability to work flexible hours, including Saturdays if required
Benefits
- Competitive compensation package
- Performance-based incentives
- Health and dental benefits
- Professional development and training opportunities
- Supportive team environment
- Career growth opportunities within the dealership
If you are passionate about the automotive industry and enjoy building strong customer relationships, we would love to hear from you.
We are committed to creating an inclusive and accessible workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process upon request.
Continue your search
Airport Mazda
Airport Mazda is seeking a customer-focused Service Advisor with Mazda brand experience to support customers in its automotive service department.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service advisor Job in the :sector Sector in Toronto
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