Automotive Technical Delegate / Flying Doctor Talentpool

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

MSX International
Winnipeg, MB, Canada

Workplace

On site

Job Description

About the role

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.

We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs.

Working pattern and location: Full time (Monday – Friday) 40 hours Field based

Responsibilities

  • Support dealerships and repairers on-site and remotely
  • Diagnose and resolve complex electrical, electronic, and drivability faults
  • Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization
  • Identify root causes using wiring diagrams and technical documentation
  • Support both individual cases and wider technical issues across fleets
  • Create clear technical reports and case updates
  • Coach technicians and provide hands-on guidance
  • Feed recurring issues into continuous improvement

Requirements

  • Strong experience in automotive diagnostics / technical support / workshop or field service
  • Proven ability to fix complex electrical/electronic faults
  • Hands-on use of OEM diagnostic tools
  • Confidence reading wiring diagrams and technical documentation
  • Experience working with workshops, engineering, or technical teams
  • Ability to support and guide technicians
  • Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background
  • Technical knowledge: Modern vehicle systems: powertrain, ADAS, body electronics
  • Networks: CAN / LIN / FlexRay
  • Diagnostic methods: root cause analysis, guided diagnostics, flashing
  • Language: French min. C level + Dutch min. C level
  • Working proficiency in English required (written and spoken)

Benefits

  • Competitive Salary
  • Company Laptop
  • Company Car
  • Potential to progress within the company, with global opportunities updated regularly.

MSX International | Automotive & Mobility Business Solutions

MSX International

MSX International

Support dealerships and repairers with complex vehicle diagnostics, on-site and remotely, in a full-time field-based role.

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Job offer are open to all, without discrimination and in gender equality.

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