Automotive Technical Specialist, Claim Resolutions

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Vaughan, ON, Canada

Workplace

On site

Job Description

Join OPENLANE as an Automotive Technical Specialist in our Claim Resolutions team!

We are a leading technology and data company revolutionizing the vehicle wholesale market with innovative digital solutions. This role demands a professional with hands-on automotive diagnostic expertise and strong customer relations skills. As an integral part of our Arbitration team, you will investigate and resolve claims based on physical vehicle conditions, bringing your technical knowledge directly to affect fair dispute resolutions.

Why work with us?

  • Competitive hourly pay between $28 and $33
  • Comprehensive benefits including medical, dental, vision, and employer contributions
  • Immediate 401K or RRSP with matching contributions
  • Paid vacation, parental leave, and disability insurance
  • Tuition reimbursement and notable career advancement opportunities

Key Role Responsibilities:

  • Use your diagnostic skills to verify vehicle data and resolve customer arbitration claims
  • Serve as a neutral technical expert maintaining clear communication
  • Educate and mediate on vehicle condition and repair issues
  • Collaborate across teams to improve policies and customer satisfaction
  • Work in a hybrid model near a Vehicle Logistics Center with remote options for exceptional candidates

Ideal Candidate:

  • Minimum two years in automotive hands-on roles like Service Technician, Advisor, or Damage Estimator
  • Strong customer service and negotiation skills
  • Proficient with CRM software
  • Bilingual in English and French is a plus

Embrace a culture of innovation, fairness, and growth — apply now and accelerate your career with OPENLANE!

Share this job

OPENLANE

OPENLANE

🚗 Exciting opportunity at OPENLANE! Become an Automotive Technical Specialist and leverage your hands-on automotive skills to resolve claims fairly and transparently. Enjoy competitive pay ($28-$33/hr), excellent benefits, and career growth in a hybrid or remote role. Join a company known for innovation, teamwork, and customer focus. Apply today and drive your career forward! 🌟

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