Automotive Warranty Coverage Analyst

Job opportunity

Expected salary range

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Location

MSX International
Kelowna, BC, Canada

Workplace

On site

Job Description

About the role

Analyze vehicle repair coverage for MSX while supporting dealers and program headquarters from a primarily remote Metro Detroit location. Problem solving drives accuracy.

This Automotive Warranty Specialist role focuses on evaluating claims against manufacturer warranties, extended plans, and other OEM programs. You will serve as a liaison when dealers and program headquarters need discrepancies or conflicting coverage resolved. Claim accuracy, clear communication, and organized follow-through remain central to daily work.

Company: MSX International. Listed city: Kelowna, British Columbia.

Responsibilities

  • Determine applicable coverage for vehicle repair claims
  • Resolve discrepancies between dealers and program headquarters
  • Assist field personnel with claim entry questions
  • Review and correct inaccurate submitted claims
  • Charge back unauthorized or incorrect claims
  • Use warranty analysis, claim troubleshooting, and interpersonal skills to clarify vehicle repair coverage across MSX automotive programs.

Requirements

  • Prior warranty coverage review experience required
  • Prior OEM claim entry experience required
  • Three to five years of claims experience required
  • Strong written and verbal communication skills
  • Associate degree preferred, but not required
MSX International

MSX International

Analyze vehicle repair coverage and claims for MSX automotive programs, supporting dealers and program headquarters.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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