Call center agent (BDC)
Mitsubishi Laval HGrégoire • Laval, Quebec
Call center agent (BDC)
Salary according to experience
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Job status
Location
Workplace
Job Description
Are you passionate about customer service and enjoy providing impeccable service? That's great!
HGregoire Mitsubishi Laval is looking for a call center assistant (BDC) for its specialized credit department.
This is an opportunity to join a dynamic team in a friendly and stimulating work environment!
Job Description
As a call center assistant, you will be responsible for interacting with clients by phone and via the Internet to provide professional and efficient service. Your role will be essential in guiding clients through their financing process.
Work Schedule
- Full-time position, Monday to Friday
- Work hours to be discussed
Salary
- To be discussed
Responsibilities
- Communicate with clients by phone, email, and SMS, and answer their questions.
- Collect and enter client information into Dealertrack.
- Process requests using the Activix system.
- Request clients to send the required documents.
- Assign requests to agents according to the established rotation.
- Make daily follow-ups with clients who have not been reached.
- Send ownership transfer emails and ensure all documents are completed and filed.
- Prepare files and coordinate deliveries during working hours.
- Promote certain products and services to clients.
- Maintain rigorous follow-up on files.
- Provide impeccable customer service.
Requirements
- Bilingual in French/English, spoken and written, intermediate-advanced level to communicate with our French-speaking clients and our significant English-only client base.
- Experience as a call center agent (an asset).
- Ability to work under pressure.
- Autonomy, good listening skills, and excellent organization.
- Positive, professional, and energetic attitude.
- Proficiency with various software.
- Customer service experience.
- Knowledge of Activix and Dealertrack software (an asset).
Benefits
- Dental insurance
- Supplemental health insurance
- Life insurance
- Paid leave
- Company events
- Employee Assistance Program (EAP)
- On-site parking
- Casual dress code
Don't wait any longer, apply now!
Only selected candidates will be contacted.
To perform the following tasks
Candidates desired profile for this job
Experience
Why work with us
Here is your chance to join a winning team! Are you looking for job offers in the automotive field in Laval? HGrégoire Mitsubishi Laval is looking for motivated individuals driven by innovation, change, and especially performance!
Our job offers in the automotive field are aimed at individuals wishing to grow in the automotive industry, whether they have experience or not. Do you want to be part of our team and start a career in the automotive field in Laval? Discover your full potential and apply today!
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call center agent (bdc) Job in the automotive Sector in Laval
Why This call center agent (bdc) Position in Laval Stands Out
Discover an automotive job opportunity for a call center agent (bdc) in Laval, offered by the employer Mitsubishi Laval HGrégoire in the automotive sector.
Canada Motor Jobs helps you apply easily and find a call center agent (bdc) position that matches your skills, experience, and salary expectations.
This specific call center agent (bdc) role in Laval includes responsibilities defined by Mitsubishi Laval HGrégoire. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This call center agent (bdc) job in Laval is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new call center agent (bdc) job matching your criteria becomes available in Laval or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Mitsubishi Laval HGrégoire.
About the Current Position at Mitsubishi Laval HGrégoire
This call center agent (bdc) role is part of the bdc - business development center department within the automotive sector in Laval.
The employer Mitsubishi Laval HGrégoire is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Laval.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the call center agent (bdc) Position in Laval
What is the typical salary for a call center agent (bdc) in Laval?
Salary for a call center agent (bdc) position in Laval varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a call center agent (bdc) role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the bdc - business development center department
How can I increase my chances of getting hired as a call center agent (bdc) in Laval?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new call center agent (bdc) opportunities in the automotive sector as soon as they are posted.
Do call center agent (bdc) responsibilities vary depending on the employer?
Yes. Depending on the company and the bdc - business development center department, the responsibilities of a call center agent (bdc) may include customer support, technical coordination, internal communication, and other tasks linked to