Bilingual Automotive Customer Service Representative

Job opportunity

Expected salary range

Apply with your own terms

Location

Nissan Motor Iberica SA
Mississauga, ON, Canada

Workplace

On site

Job Description

Support Nissan customers and dealers in Mississauga through bilingual service, escalated issue resolution, and a hybrid schedule with four onsite days.

As a Senior Customer Service Representative, you will address automotive finance concerns across departments. The work requires English and French fluency, effective communication, and creative problem-solving. You will support representatives, dealer staff, internal teams, and external vendors while following applicable laws and departmental standards.

Responsibilities

  • Resolve escalated customer and dealer issues across departments
  • Assist representatives with customer and dealer concerns
  • Conduct ongoing policy and procedure training sessions
  • Verify representative work for detail and accuracy
  • Monitor correspondence, workflow, and service quality

Requirements

  • High school diploma
  • One to three years of automotive finance customer service experience
  • Bilingual English and French communication skills
  • Proficiency in Word, Excel, and Outlook
  • Organization, time management, and multitasking skills

Bring bilingual communication, automotive finance experience, and escalation expertise to Nissan’s customer and dealer service team.

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Nissan Motor Iberica SA

Nissan Motor Iberica SA

Support Nissan customers and dealers in Mississauga with bilingual service, escalated issue resolution, and a hybrid schedule with four onsite days.

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Job offer are open to all, without discrimination and in gender equality.

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