Customer Service Agent
440 Chevrolet Buick GMC Ltee • Laval, Quebec
Customer Service Agent
Expected salary range
up to $24.00 / h
Job status
Location
Workplace
Job Description
Job Description
Position: Customer Service Agent (1 year of experience required)
At 440 Chevrolet Buick GMC Ltd., a dealership committed to the community and known for its family-oriented spirit, we are looking for a motivated and results-driven Customer Service Agent to join our team in Laval. You will be the first point of contact for our customers, both in person and remotely, and you will ensure an exceptional customer experience throughout the process.
Main Responsibilities
- Warmly greet customers in person, over the phone, and via email; quickly identify their needs and direct them to the appropriate services.
- Manage appointment requests for maintenance and repairs, prepare work orders, and coordinate with the workshop and sales departments.
- Provide clear information about services, maintenance packages, and promotions; suggest additional solutions when relevant.
- Keep accurate customer records in the CRM system and ensure diligent follow-up on interactions.
- Resolve complaints professionally and seek solutions that enhance customer satisfaction and loyalty.
- Collaborate with teams to meet service objectives and uphold the company's quality standards.
- Adhere to internal procedures and safety and compliance standards.
Required Qualifications
- Minimum 1 year of customer service experience; experience in the automotive sector or after-sales service is an asset.
- Excellent communication and customer relations skills; ability to manage multiple requests simultaneously.
- Good command of French; English is an asset; proficiency with computer tools (CRM, Office Suite, etc.).
- Team spirit, strong service orientation, and results-driven mindset.
- Flexibility and ability to work in a dynamic environment.
What We Offer
- Competitive salary
- Cafeteria
- Ongoing training
- Disability insurance
- Employee discounts
- Free parking
- Medical and paramedical expense insurance
- Life insurance
- Drug insurance
- Performance bonuses
- Sick leave
- Travel insurance
Why Join 440 Chevrolet Buick GMC Ltd.
As a member of Tremblay Auto Group and part of an active community, you will work in a company that values initiative, teamwork, and community engagement. Be part of a dynamic team and help deliver memorable customer experiences while developing your career in the automotive sector.
Working conditions or benefits
Candidates desired profile for this job
Experience
Why work with us
Do you have what it takes to be part of our dynamic team? If you're looking for a chance to shine, there might just be a place for you!
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customer service agent Job in the automotive Sector in Laval
Why This customer service agent Position in Laval Stands Out
Discover an automotive job opportunity for a customer service agent in Laval, offered by the employer 440 Chevrolet Buick GMC Ltee in the automotive sector.
Canada Motor Jobs helps you apply easily and find a customer service agent position that matches your skills, experience, and salary expectations.
This specific customer service agent role in Laval includes responsibilities defined by 440 Chevrolet Buick GMC Ltee. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This customer service agent job in Laval is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More customer service agent Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new customer service agent job matching your criteria becomes available in Laval or throughout the province of Quebec.
You only receive opportunities aligned with your experience in automotive, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by 440 Chevrolet Buick GMC Ltee.
About the Current Position at 440 Chevrolet Buick GMC Ltee
This customer service agent role is part of the service department within the automotive sector in Laval.
The employer 440 Chevrolet Buick GMC Ltee is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Laval.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the customer service agent Position in Laval
What is the typical salary for a customer service agent in Laval?
Salary for a customer service agent position in Laval varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a customer service agent role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a customer service agent in Laval?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new customer service agent opportunities in the automotive sector as soon as they are posted.
Do customer service agent responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a customer service agent may include customer support, technical coordination, internal communication, and other tasks linked to