Follow-up & Appointment Clerk
Subaru Repentigny • Repentigny, Quebec
Follow-up & Appointment Clerk
Expected salary range
up to $22 / h
Job status
Location
Workplace
Job Description
Subaru Repentigny, a member of Tremblay Auto Group, located in Repentigny, is looking for a Follow-Up Clerk ready to join a dynamic team focused on customer service.
Job Description We are seeking a Follow-Up Clerk capable of providing proactive follow-up with our potential and existing customers, in close collaboration with the Sales and Service departments. You will contribute to optimizing customer satisfaction and maximizing business opportunities while maintaining an exemplary customer relationship.
Responsibilities
- Make follow-up calls and send follow-up emails to potential and existing clients according to established protocols.
- Track incoming and outgoing leads in the CRM and keep records up to date.
- Plan and coordinate follow-ups, call back clients after a visit, test drive, or service, to ensure satisfaction and conversion.
- Collaborate with the Sales and Service teams to prepare relevant proposals and qualified appointments.
- Analyze the outcomes of follow-up campaigns and suggest operational improvements.
- Adhere to confidentiality policies and customer service standards.
Profile Sought
- At least one year of experience in a customer follow-up role, telemarketing, sales, or customer service.
- Excellent communication skills, active listening, proficiency in French both spoken and written; English is a plus.
- Good organization, priority management, and a strong sense of customer service.
- Proficiency with computer tools and a CRM; ability to quickly learn internal systems.
- Positive attitude, team spirit, and results-oriented.
We Offer
- Cafeteria
- Competitive salary
- Continuing education
- Disability insurance
- Employee discounts
- Free parking
- Medical and paramedical expense insurance
- Life insurance
- Drug insurance
- Nearby public transportation
- Sick leave
- Travel insurance
Subaru Repentigny invites you to join a team passionate about service excellence and showcasing Subaru vehicles, within a stimulating environment focused on professional development.
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
Experience
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follow-up & appointment clerk Job in the automotive Sector in Repentigny
Why This follow-up & appointment clerk Position in Repentigny Stands Out
Discover an automotive job opportunity for a follow-up & appointment clerk in Repentigny, offered by the employer Subaru Repentigny in the automotive sector.
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This specific follow-up & appointment clerk role in Repentigny includes responsibilities defined by Subaru Repentigny. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This follow-up & appointment clerk job in Repentigny is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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About the Current Position at Subaru Repentigny
This follow-up & appointment clerk role is part of the service department within the automotive sector in Repentigny.
The employer Subaru Repentigny is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Repentigny.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the follow-up & appointment clerk Position in Repentigny
What is the typical salary for a follow-up & appointment clerk in Repentigny?
Salary for a follow-up & appointment clerk position in Repentigny varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a follow-up & appointment clerk role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a follow-up & appointment clerk in Repentigny?
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Do follow-up & appointment clerk responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a follow-up & appointment clerk may include customer support, technical coordination, internal communication, and other tasks linked to