Funding Supervisor – Automotive Finance

About the role

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads and oversees the Funding Department for the Dealer Finance Centre (DFC) in Canada, ensuring business strategies, plans and initiatives are executed and delivered in compliance with governing regulations, internal policies and procedures.

Working conditions

• Work in a standard office-based environment.
• Non-standard operating hours: Monday – Friday 7:30am – 6:30pm; Saturday 8:00am 5pm.
• Monitors and reviews reports/documentation for a significant part of the day.
• Work can be repetitious, with pressure to meet defined deadlines.
• Constant telephone interruptions.
• In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location: Canada : Ontario : Hamilton.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

Responsibilities

• Lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Provide an excellent customer experience by taking responsibility for and ensuring the team successfully meets Service Level Agreements through assessing and assigning the queue.
• Identify opportunities for team members to achieve key performance indicators and product cycle times by providing relevant feedback and coaching during process observations, coaching, skill building and daily huddles.
• Complete all required daily management reviews/audits, track results and effectively resolve issues.
• Effectively manage the escalation queue within authority limit, document decisions, and escalate to the manager when needed.
• Respond to requests for information/clarification and provide explanations and rationales for all aspects of work.
• Maintain up-to-date knowledge of all business changes so that information can be relayed to team members, improving the day-to-day efficiency of the Centre.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Create an environment in which the team pursues effective and efficient operations of its respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment; communicating vision/values/business strategy; and managing succession and development planning for the team.

Requirements

• Excellent communication and interpersonal skills to deal effectively with subordinates and liaise with other areas of the Bank.
• Excellent organizational skills.
• Ability to work in a fast-paced productivity environment.
• Strong knowledge of legislative, governance or regulatory rules, and Anti-Money Laundering/Anti-Terrorist guidelines.
• Thorough knowledge of the operational guidelines/practices in the division and how they align with overall Bank processes/procedures.
• Thorough proficiency in Microsoft Office.
• College or University degree preferred or minimum 2 years related experience in a position of similar responsibility.
• Knowledge of the Automotive Financing industry lines would be beneficial.