Service Advisor

Garage Marcil • Brossard, Quebec

Apply now

Service Advisor

Job opportunity

Salary according to experience

up to $100,000

+ bonus

Job status

Full-time

Location

Garage Marcil
Brossard, QC, Canada

Workplace

On site

Job Description

Job Description Garage Marcil, located in Brossard, Quebec, is looking for a passionate automotive Technical Advisor to join our dynamic team. As a Technical Advisor, you are the key link between customers and our workshop: listening, explaining recommended repairs, and proposing suitable solutions while providing an exemplary customer experience. You participate in the success of after-sales service by ensuring clear communication and adherence to quality and safety standards.

Responsibilities

  • Welcome customers, gather their needs and concerns
  • Explain recommended repairs and maintenance in clear and accessible language
  • Collaborate with technicians to diagnose issues and propose appropriate technical solutions
  • Prepare estimates and intervention plans in coordination with the team
  • Present service options and assist the customer in decision-making
  • Track customer files and follow up on interventions and satisfaction
  • Ensure compliance with procedures and safety and quality standards
  • Participate in the continuous improvement of service processes

Profile

  • 0 years of experience required; training or experience in the automotive field appreciated
  • Excellent communication and customer service skills
  • Ability to simplify technical concepts and listen attentively
  • Team spirit, rigor, and professionalism
  • Organization, attention to detail, and time management
  • Interest in automobiles and willingness to learn and improve

What we offer

  • Continuing education
  • Dental insurance
  • Employee discounts
  • Flexible hours
  • Free parking
  • Life insurance
  • Medical insurance
  • Travel insurance
  • Public transportation nearby

To perform the following tasks

Answer phone requests
Customer follow-up
Customer service
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales

Working conditions or benefits

Continual training
Dental insurance plan
Employees discounts
Flexible hours
Free parking
Life insurance plan
Medical insurance
Public transportation nearby
Travel insurance

Candidates desired profile for this job

Experience

no experience required as Service Advisor

Share this job

Garage Marcil

Garage Marcil

Business profile

Counteroffer

The salary or conditions doesn't fit you but are still interested?

Apply with your own terms

You wish to receive notifications about similar job opportunities?

Use this quick and simple form to subscribe to job alerts.

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis