Service Advisor
Service
Apply with your own terms
Join our dynamic team at B Lepage Auto Service, where we share a passion for automobiles and quality customer service. As a Technical Advisor, you will play a key role in our commitment to delivering exceptional service to our customers while working in a professional and friendly environment.
Key responsibilities:
- Welcome and serve customers with courtesy and professionalism, while establishing a relationship of trust.
- Identify customers' needs and propose personalized solutions.
- Schedule appointments according to the calendar's availability.
- Suggest maintenance and preventive work by providing accurate estimates.
- Ensure follow-up on sales and guarantee a satisfying after-sales experience.
- Order the parts needed for the work to be performed and ensure their availability.
- Respond to telephone inquiries with attentive listening and efficiency.
- Monitor the progress of work carried out in the workshop to ensure deadlines are met.
Profile sought:
- Diploma of Vocational Studies (DEP) in technical advisory for vehicle maintenance and repair.
- Prior experience in the field of mechanics and customer service.
- Knowledge of Costar software is a definite asset.
- Excellent communication skills and ability to build good relationships with customers.
- Positive, collaborative, and service-oriented attitude.
- Ability to work effectively in a team and manage multiple tasks simultaneously.
Schedule: four days a week, except during very busy periods.
We are seeking a passionate candidate who wishes to grow in an innovative and respectful environment, offering ongoing training opportunities and a comprehensive benefits package, including retirement plans, insurance, and more. Come be part of a company that values the well-being of its employees while committing to being the best in the field of automotive maintenance.
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- 4 day schedule
- A retirement plan for employees
- Continual training
- Dental insurance plan
- Disability insurance
- Employees assistance program
- Employees discounts
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Monetary allowance for the purchase of tools
- Paid training
- Work boots
- payments from a registered retirement savings plan (RRSP)
Desired profile
no experience required as Service Advisor
- Professional studies diplomaAutomotive service consultantis an asset
B Lepage Auto Service
Mechanical repair shop
1733 Route de l'Aéroport, L'Ancienne-Lorette QC, Canada G2G 2P5
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Job offer are open to all, without discrimination and in gender equality.
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Job: service advisor in the automotive industry in L'Ancienne-Lorette
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B Lepage Auto Service is Currently Hiring a service advisor in L'Ancienne-Lorette
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