Service Advisor

Subaru de Laval • Laval, Quebec

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Expected salary range

up to $85,000

Job status

Permanent

Location

Subaru de Laval
Laval QC, Canada

Workplace

On site

Job description

As a Technical Advisor at Subaru de Laval, you will play a key role in our commitment to providing an exceptional customer experience. Your main responsibilities will include:

  • Diagnosing and resolving technical issues with Subaru vehicles, providing reliable and relevant advice to our customers.
  • Collaborating with the service team to ensure effective communication and quick resolution of issues.
  • Ensuring accurate documentation of technical information and interventions performed.
  • Educating customers about their vehicle's functions and best maintenance practices to ensure their satisfaction.
  • Participating in ongoing training to stay updated on technical advancements in the automotive industry.

To succeed in this role, you must have the following qualifications:

  • A minimum of one year of experience in a similar position within the automotive industry.
  • Expertise in diagnostics and mechanical and electronic repairs.
  • Excellent communication skills to interact effectively with customers and the team.
  • Ability to work in a dynamic environment and manage multiple tasks.

Working at Subaru de Laval means benefiting from a competitive package of advantages that support your well-being and professional development:

  • An employee referral bonus program aimed at strengthening our team.
  • Comprehensive insurance benefits including dental insurance, medical and paramedical expense coverage, and life insurance.
  • Sick leave to ensure your health and personal balance.
  • An on-site cafeteria for well-deserved breaks.
  • A dynamic work environment with a summer schedule to promote a better work-life balance.

If you are passionate about automobiles and eager to contribute to service excellence, join our team today.

To perform the following tasks

Answer phone requests
Estimate damages
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Proceed with insurance claims
Service and products sales
Submit all manufacturer's warranty claims

Working conditions

Bonus for employee referrals
Business closed on weekends
Cafeteria
Dental insurance plan
Disability insurance
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Sick day off paid
Summer schedule

Candidates desired profile for this job

Experience

1 year as Service Advisor

Languages

Spoken languages

French
English

Written languages

French
English

Skills & Competencies

Driver's license

Passenger Car Driver's License

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Service Advisor
Subaru de Laval

Subaru de Laval

Business profile

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