Service Advisor
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Salary according to experience
up to $95,000
Job status
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Job Description
Volkswagen Complex 440, located in Laval, Quebec, offers a stimulating environment. We are seeking a passionate and customer service-oriented technical advisor to join our dynamic team.
Job Description The technical advisor acts as a privileged point of contact between our customers and the workshop, ensuring personalized service and coordinating technical interventions in collaboration with technicians. You will be responsible for assessing customer needs, explaining technical and financial options, preparing quotes, and following up on repairs until completion, ensuring customer satisfaction and adherence to the group’s quality standards.
Main Responsibilities
- Welcome customers and understand their technical needs.
- Serve as an intermediary between the customer and the workshop; plan and coordinate interventions.
- Clearly explain repair options, estimated costs, and warranties.
- Prepare, present, and document estimates; track files.
- Work closely with technicians and various departments to optimize timelines and quality of service.
- Update customer information in the system and promote additional service opportunities.
- Follow internal procedures as well as safety and quality standards.
Qualifications Required
- At least 2 years of experience in a technical advisor role or similar, preferably in the automotive industry.
- Excellent customer service and communication skills in French; English is an asset.
- Ability to simplify technical information and manage multiple files simultaneously.
- Team spirit, organizational skills, and solution-oriented mindset.
- Proficiency with computer tools (CRM, estimate software, office applications).
- Knowledge of automotive maintenance systems and procedures is a plus.
- Valid driver’s license.
Advantages and Conditions
- Competitive salary.
- Disability insurance, health and paramedical insurance, life insurance, and drug coverage.
- Employee discounts.
- Air-conditioned workshop and on-site cafeteria.
- Free parking and nearby public transportation.
- Sick days.
- Work environment focused on professional development and career advancement.
Why Join Us Joining Volkswagen Complex 440 means being part of a dedicated team committed to providing an exceptional experience to customers in a friendly and well-equipped work environment. You will benefit from solid support and development opportunities as you grow within a recognized group in the automotive industry.
We thank all applicants for their interest.
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service advisor Job in the automotive Sector in Laval
Why This service advisor Position in Laval Stands Out
Discover an automotive job opportunity for a service advisor in Laval, offered by the employer Complexe Volkswagen 440 in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service advisor position that matches your skills, experience, and salary expectations.
This specific service advisor role in Laval includes responsibilities defined by Complexe Volkswagen 440. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service advisor job in Laval is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More service advisor Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new service advisor job matching your criteria becomes available in Laval or throughout the province of Quebec.
You only receive opportunities aligned with your experience in automotive, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Complexe Volkswagen 440.
About the Current Position at Complexe Volkswagen 440
This service advisor role is part of the service department within the automotive sector in Laval.
The employer Complexe Volkswagen 440 is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Laval.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service advisor Position in Laval
What is the typical salary for a service advisor in Laval?
Salary for a service advisor position in Laval varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service advisor in Laval?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new service advisor opportunities in the automotive sector as soon as they are posted.
Do service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service advisor may include customer support, technical coordination, internal communication, and other tasks linked to