Service Advisor

Le Circuit Ford Lincoln • Montreal, Quebec

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Service Advisor

Job opportunity

Expected salary range

up to $80,000

Job status

Full-time

Location

Le Circuit Ford Lincoln
Montreal, QC, Canada

Workplace

On site

Job Description

About Us

The Ford Lincoln Dealership, a well-known dealership in Montreal since 1971, meets its customers' automotive needs in terms of new and used vehicles. Now operated by the McLean brothers who have been in business with Ford for over 30 years, Circuit Ford Lincoln prides itself on the loyalty of its clientele who recognize the professionalism and expertise of its team.

Job Responsibilities:

  • Greet and respond to customers;
  • Open and close repair orders;
  • Estimate repairs in collaboration with the technician;
  • Sell maintenance services and other repairs;
  • Ensure follow-up on work;
  • Follow up on payments, warranty requests, and pending parts;
  • Provide excellent customer service.

Requirements:

  • At least 5 years of experience in this position;
  • Neat and professional appearance;
  • Versatility and resourcefulness;
  • Dynamism and autonomy;
  • Ability to handle pressure;
  • Good team spirit;
  • Attendance;
  • Knowledge of Keyloop Serti, an asset;
  • Knowledge of Ford, an asset.

We offer very good working conditions, competitive compensation, a comprehensive benefits program, and a day schedule from Monday to Friday.

To perform the following tasks

•
Answer phone requests
•
Customer follow-up
•
Customer service
•
Follow up on repair and services
•
Making appointments
•
Open and close work orders
•
Prepare repair and service estimates
•
Service and products sales

Candidates desired profile for this job

Experience

•
5 years as Service Advisor

Experience with these brands (an asset)

•
Ford

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Le Circuit Ford Lincoln

Le Circuit Ford Lincoln

Business profile

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