Service Advisor
Capitale Chrysler Québec • Québec, Quebec
Service Advisor
Expected salary range
up to $70,000
+ bonus
Job status
Location
Workplace
Job Description
Capitale Chrysler Québec, a member of the Laplante Groupe Auto network and proudly located in Quebec City, Quebec, is seeking a passionate and service-oriented Service Advisor to join their team. You will serve as the preferred point of contact between customers and the workshop, combining technical expertise with personalized service to ensure reliable repairs and an exceptional customer experience.
Main Responsibilities
- Welcome customers and understand the reasons for their visit, establishing a clear diagnosis of their service needs.
- Explain recommended repairs and maintenance, present options, and prepare transparent quotes.
- Collaborate closely with technicians and supervisors to schedule interventions, monitor progress, and ensure deadlines are met.
- Follow repairs from start to finish, update customer records and service information in the system.
- Verify warranty procedures and prepare necessary claims, while communicating results to the customer.
- Participate in continuous improvement of after-sales service and staff training.
- Keep up-to-date knowledge of Chrysler, Jeep, Dodge products and services, and Stellantis protocols.
- Ensure clear and proactive communication with customers to foster satisfaction and loyalty.
- Knowledge of Serti is an asset; knowledge of Stellantis and the Chrysler, Jeep, Dodge brands is an asset.
Profile
- Minimum of 3 years of experience in a similar role within the automotive sector.
- Relevant training (DEC in automotive technology or equivalent) or equivalent experience.
- Excellent customer service, communication, and problem-solving skills.
- Ability to work effectively in a team, manage priorities, and adapt to a dynamic environment.
- Knowledge of the sector and service management systems; fluent in French, English is an asset.
- Valid driver’s license.
Why join us
- Join Capitale Chrysler Québec, part of a solid and growing network affiliated with the Laplante Groupe Auto.
- Dynamic team and support from a family-oriented group committed to customer satisfaction and technical excellence.
- Opportunities for ongoing training and professional development in a stimulating environment.
- Competitive salary and benefits, with a culture focused on listening, service, and quality.
This position is part of a after-sales service dynamic where expertise and customer orientation combine to offer an unparalleled automotive experience. If you see yourself in this profile and aspire to contribute to the excellence of Capitale Chrysler Québec and the Laplante network, we look forward to meeting you.
To perform the following tasks
Candidates desired profile for this job
Experience
Languages
Spoken languages
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Skills & Competencies
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service advisor Job in the automotive Sector in Québec
Why This service advisor Position in Québec Stands Out
Discover an automotive job opportunity for a service advisor in Québec, offered by the employer Capitale Chrysler Québec in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service advisor position that matches your skills, experience, and salary expectations.
This specific service advisor role in Québec includes responsibilities defined by Capitale Chrysler Québec. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service advisor job in Québec is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new service advisor job matching your criteria becomes available in Québec or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Capitale Chrysler Québec.
About the Current Position at Capitale Chrysler Québec
This service advisor role is part of the service department within the automotive sector in Québec.
The employer Capitale Chrysler Québec is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Québec.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service advisor Position in Québec
What is the typical salary for a service advisor in Québec?
Salary for a service advisor position in Québec varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service advisor in Québec?
Complete your profile with your experience, certifications, and salary expectations.
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Do service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service advisor may include customer support, technical coordination, internal communication, and other tasks linked to