Service Advisor
Elite Ford St-Jérôme • Saint-Jérôme, Quebec
Service Advisor
Expected salary range
up to $90,000
Job status
Location
Workplace
Job description
At Elite Ford St-Jérôme, we are seeking a passionate and dynamic Service Advisor to join our team dedicated to delivering exceptional service to our customers. As a Service Advisor, you will be the primary point of contact for our customers with questions and technical needs related to their vehicle.
Key responsibilities:
- Analyze the technical issues reported by customers and provide appropriate solutions.
- Work closely with mechanics and service staff to ensure smooth and effective communication.
- Explain the required services to customers clearly and professionally while providing cost estimates.
- Manage appointments and service timelines to guarantee an efficient and satisfying customer experience.
- Maintain an in-depth knowledge of Ford products and the services offered by our dealership.
- Follow up with customers throughout the service process to ensure their ongoing satisfaction.
Required qualifications:
- A minimum of one year of experience in a similar role, preferably in the automotive industry.
- Knowledge of Ford products and related technical systems is a major asset.
- Excellent communication skills, both oral and written.
- Analytical and problem-solving abilities.
- Team spirit with a strong customer orientation.
- Fluent in French; English is an asset.
Why join our team: At Elite Ford, we value the personal and professional development of our employees. In addition to a positive and service-oriented work environment, we also offer:
- Employee discounts on our products.
- Free parking.
- Life insurance and prescription drug coverage for your safety and well-being.
- Easy access to public transportation nearby to facilitate your commute.
- Work-life balance policy to ensure harmonious balance.
If you are ready to contribute to an unparalleled customer experience and join a company known for its excellence, we would be pleased to meet you!
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Job: service advisor in the automotive industry in Saint-Jérôme
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Elite Ford St-Jérôme is Currently Hiring a service advisor in Saint-Jérôme
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