Service Advisor

Ste-Marie Chevrolet Buick GMC Corvette • Saint-Rémi, Quebec

Apply now

Expected salary range

up to $100,000

Job status

Full-time

Location

Ste-Marie Chevrolet Buick GMC Corvette
Saint-Rémi QC, Canada

Workplace

On site

Job Description

Ste-Marie Chevrolet Buick GMC Corvette is seeking an experienced senior Technical Advisor, solution-oriented and customer service-focused, to strengthen our GM technical and sales team.

Roles and responsibilities

  • Act as a technical reference and primary contact for service and sales teams regarding GM vehicles (Chevrolet, Buick, GMC, and Corvette).
  • Diagnose and resolve complex technical problems on GM vehicles, using technical bulletins (TSB), electronic diagnostics, and GM tools.
  • Share knowledge of GM procedures, updates, and fixes with the team, and train technicians and advisors.
  • Assist during test drives and present technical solutions to customers to facilitate purchasing and service decisions.
  • Support planning of preventive maintenance and service campaigns, and ensure proper execution of repairs.
  • Collaborate with the parts department to ensure the availability of genuine GM parts and optimize turnaround times.
  • Contribute to compliance of work with GM’s quality, warranty, and safety standards.
  • Participate in the continuous improvement of technical processes, tools, and investigation methods.
  • Provide technical support during the sales process by explaining technical aspects and clarifying GM warranties and options.
  • Supervise and mentor colleagues to develop their technical skills and product knowledge of GM vehicles.

Minimum requirements

  • At least 3 years of experience with General Motors (GM) products.
  • Technical or college diploma in automotive mechanics or equivalent experience.
  • Good knowledge of GM systems (engine, electronics, transmissions, safety, and connectivity).
  • Excellent communication and customer service skills; ability to explain technical concepts clearly.
  • Ability to work independently and as part of a team, with good organizational and time management skills.
  • Fluent in French; technical English is an asset.
  • Valid driver’s license.

Advantages

  • Employee retirement plan
  • Employee referral bonus
  • Cafeteria
  • Competitive compensation
  • Continuing education
  • Employee discounts
  • Free parking
  • Medical and paramedical expense insurance
  • Life insurance
  • Drug insurance
  • Paid training
  • Performance bonuses
  • Recognition program
  • Reimbursement for training and professional development activities
  • Sick leave
  • Travel insurance
  • Uniform provided
  • Vision care insurance
  • Work-life balance
  • Work boots

Why work at Ste-Marie Join a team dedicated to excellence in service and the GM customer experience, with opportunities for professional development and an environment that values teamwork and technical expertise. You will work in a setting where ongoing training and performance are recognized and rewarded.

To perform the following tasks

Answer phone requests
Customer follow-up
Customer service
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales

Working conditions or benefits

A retirement plan for employees
Bonus for employee referrals
Cafeteria
Competitive compensation
Continual training
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Paid training
Performance bonus
Recognition program
Reimbursement of training and development activities
Sick day off paid
Travel insurance
Uniform provided
Vision insurance plan
Work and life balance
Work boots

Candidates desired profile for this job

Experience

3 years as Service Advisor

Experience with these brands (an asset)

Chevrolet
GMC

Share this job

Ste-Marie Chevrolet Buick GMC Corvette

Ste-Marie Chevrolet Buick GMC Corvette

Business profile

Counteroffer

The salary or conditions doesn't fit you but are still interested?

Apply with your own terms

You wish to receive notifications about similar job opportunities?

Use this quick and simple form to subscribe to job alerts.

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis